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• Software Compatibility List for CBS, OBM, ACB, OBR, Mobile
• Software Compatibility List for Granular Restore in VMware/Hyper-V backup sets and Open Direct in File backup sets
• Supported Microsoft 365 Services for Ahsay Microsoft 365 Backup
• Hardware Requirement List for CBS, PRD, OBM, ACB, and OBR
• Hardware Compatibility List for QNAP NAS OBM Agent
• Hardware Compatibility List for Synology NAS OBM Agent
• Release Notes

• How to determine OBM/ACB license required before upgrade from v6 to CBS

• FAQ: Frequently Asked Questions about Ahsay Cloud Backup Suite 8
• Frequently Asked Questions about Ahsay Cloud Backup Suite 9
• How to modify Java Heap Size for CBS
• How to install the latest patch for CBS
• How to install the latest patch for UBS
• How to un-delete backup data moved to Retention, or revert indexes to a healthy state from an earlier successful backup
• How to start CBS Receiver as a backup server
• How to recover CBS system account password
• How to recover users.xml
• How to migrate CBS to a new server
• How to increase replication thread to improve replication speed
• How to harden SSL security in CBS
• FAQ: Trusted Certificate Authority (CA) Certificates List for version 9.x
• FAQ: How do I renew the Ahsay self-signed SSL certificate on my AhsayCBS backup server?
• How to increase no. of scheduled concurrent agentless Cloud File and Microsoft 365 backup jobs in CBS
• How to configure Anti-Virus software exclusion to improve CBS performance
• Issue: Failed to mkdir / Failed to list path (error when enabling replication to another AhsayCBS server)
• Issue: Cannot login to AhsayCBS web management console (License Failure)
• Issue: Cannot add a network drive as an AhsayCBS user home on Windows
• Issue: Installation and un-installation of AhsayCBS stuck on Windows 10, version 1903 computer with anti-virus application installed
• ISSUE: Error: AhsayCBS unable to generate backup report "Malformed input or input contains unmappable characters"

• Java heap space error when performing an Office 365 backup
• Where to find AhsayOBM / AhsayACB Logs
• How to modify Java Heap Size for OBM/ACB
• FAQ: How to perform an initial backup to a removable hard drive then import the data onto AhsayCBS?
• Why my scheduled backup was missed
• How to install the latest patch for OBM/ACB clients
• How to configure Temporary Directory in OBM / ACB
• How to configure Anti-Virus software exclusion to improve OBM/ACB performance
• How to move OBM/ACB to another machine
• How to troubleshoot Windows Open File Backup (VSS) problems
• Issue: Operating system error 5 (Access is denied) (MS SQL database backup)
• Issue: A nonrecoverable I/O error occurred on file 112 (There is not enough space on the disk) (MS SQL database backup)
• Issue: MS SQL Server database backup encounters "[Microsoft][ODBC SQL Server Driver][Shared Memory]SSL Security error"
• Issue: Backup, installation and un-installation of AhsayACB / AhsayOBM stuck on Windows 10, version 1903 computer with anti-virus application installed
• Issue: Cannot start the AhsayOBM / ACB client on Windows 10 after the installation
• Issue: MS Exchange database backup "[VSSDatabaseExpt] ¢SS_E_UNEXPECTED_PROVIDER_ERROR"
• Issue: Warning "Delta disk format of virtual disks is not supported by datastore." when restoring a virtual machine
• Issue: Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403"
• Issue:Warning "Delta disk format of virtual disks is not supported by datastore." when restoring a virtual machine (VMware ESXi restore)
• Issue:VSS_E_FLUSH_WRITES_TIMEOUT (MS SQL server database VSS mode backup)
• Issue:Fail to connect VM disk by VDDK library. Error=Unknown (VMware VDDK backup)
• Issue:VMware vCenter/ESXi 7 error "Skipped backing up powered on virtual machine" when in non-VDDK backup mode (VMware non-VDDK backup)
• The Do's and Don'ts - VMware ESXi / vCenter Backups (2017-Jul)
• Ahsay Data Encryption v7 and v8 (2017-Jun)

• Issue: “Invalid license” error is shown when logging into AhsayOBM on a Synology NAS device

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