AhsayCBS : 22.214.171.124 or above
OS: All platforms
The following error message is shown in the AhsayCBS obs_context_yyyy-mm-dd.log when a backup report cannot be generated, when AhsayOBM/AhsayACB client is running on a Windows machine.
dd-mon-yyyy hh:mm:ss.SEVERE [tomcatThreadPool-https-0.0.0.0-443-3] org.apache.catalina.core.ApplicationContext.log Target path: "null". com.ahsay.c: [FileService.preList] Access is denied for path "db/ClientLogs/F4-8E-6A-8B-FC-3C-Atal?a/log". Error: Malformed input or input contains unmappable characters: /%user_home_path%/%username%/db/ClientLogs/F4-8E-6A-8B-FC-3C-Atal?a/log.
The issue is caused by a Windows login name which contains non-ascii character(s) from a machine where AhsayOBM/AhsayACB client is installed on.
AhsayCBS default installation path: %CBS_INSTALL_PATH%
Windows: C:\Program Files\AhsayCBS
To resolve this issue:
Malformed, unmappable characters, Access is denied, ClientLogs, non-ascii character, username, login name, backup report