AhsayCBS / AhsayOBM / AhsayACB: 220.127.116.11 or above
OS: All platforms
When creating an Office 365 backup set on the AhsayCBS web console, AhsayOBM / ACB user interface, the following warning message is displayed:
Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403"
Example: Warning on AhsayCBS web console when creating a Run On Server (Agentless) backup set
This issue can occurs when the IP address of the AhsayCBS server, AhsayOBM / ACB client computer where the Office 365 backup set was being created has not been added to the "IP Allowed List" under the "Connection Filter" in the Microsoft Office 365.
To resolve this issue, add the IP address of the AhsayCBS server, AhsayOBM / ACB computer (where the backup set was being created) to the "IP Allowed List".
response, 403, connection filter, allow, ip, addr, address, whitelist, forbidden