We have recently confirmed a bug with the Tomcat version (v8.5.63) bundled with AhsayCBS, which can cause the AhsayCBS service to experience high CPU usage and therefore affect backup/restore functionality and server stability.
Please make sure all Run on Server Office 365 and Cloud File backup jobs have finished running before upgrading to AhsayCBS v220.127.116.11 or above. Refer to the following document for details on how to check for and if required terminate active Run on Server Office 365 and Cloud File backups: http://download.ahsay.com/support/document/v8/datasheet_run_on_server.pdf
Stop! Do not upgrade until you contact a member our Sales team email@example.com for assistance with your maintenance renewal.
Our professional service team is ready to provide immediate assistance to partners with AhsayCBS v8 upgrades.
Please contact a member our Sales team firstname.lastname@example.org to obtain a quotation for the AhsayCBS upgrade service.