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[V7] ISSUE: Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object (Hyper-V VM backup job)
Article ID:
5337
Reviewed:
2018-05-04
Product Version:
AhsayOBM: Pre-7.15.4.10
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | Start running pre-commands |
| * | info | ... | Finished running pre-commands |
| * | erro | YYYY/MM/DD hh:mm:ss |
Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of
an object., vm: virtual_machine_id |
| * | ... | ... | ... |
Cause
This issue can occur if the affected virtual machine is being backup by multiple backup sets that run at the same time (e.g. overlapping backup jobs of multiple backup sets).
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.15.4.10 or above. The instructions can be found by Clicking Here.
Keywords
vm, virtual, machine, hyper-v, hyperv, hyper, object, reference, instance
public/5337_failed_to_take_vm_recovery_checkpoint_object_reference_not_set.txt · Last modified: 2021/12/16 07:38 by anna.olalia