AhsayCBS / AhsayACB / AhsayOBM: 126.96.36.199 - 188.8.131.52
OS: All platforms
When creating a Cloud File backup for data hosted on Citrix ShareFile FTP, no data is displayed on the Backup Source selection menu:
This is a known issue with AhsayCBS / AhsayACB / AhsayOBM version 184.108.40.206 - 220.127.116.11.
To resolve the issue, patch the AhsayCBS / AhsayACB / AhsayOBM application to version 18.104.22.168 or above. The instructions can be found by
Upgrade Instruction for AhsayCBS
Upgrade Instruction for AhsayOBM / ACB
cloud, file, citrix, sharefile, ftp