How can I recover a previous version of my users.xml file from a backup:

• If the current copy of my AhsayCBS users.xml file is corrupted?
• If I accidentally deleted a backup user account from my AhsayCBS server?
• If some of my backup user accounts are missing?

Note:
A copy of the AhsayCBS user profile, users.xml file is compressed and backed locally to %CBS_INSTALL%/conf/Backup folder automatically at 6:00 AM daily ( format: dr-YYYY-MM-DD.zip ). The dr-YYYY-MM-DD.zip contains a backup of all files in the following folders:

1. %CBS_INSTALL%/conf/
2. %CBS_INSTALL%/system/obs/policies

To recover the users.xml file, you need to extract the users.xml from a previous backup and copy it back to your %CBS_INSTALL%/conf folder.

• For AhsayCBS installation on Windows platform, you can use the 7-Zip utility to extract the users.xml from the backup file dr-YYYY-MM-DD.zip
  
  
• For AhsayCBS installation on Linux / Unix platform, you can use the gunzip utility to extract the users.xml from the backup file dr-YYYY-MM-DD.zip

1. Stop your AhsayCBS service.
2. Go to the %CBS_INSTALL%/conf/Backup folder and extract the users.xml file from the backup file dr-YYYY-MM-DD.zip .
3. Copy the users.xml file back to the %CBS_INSTALL%/conf folder.
4. Start your AhsayCBS service.
5. Login to AhsayCBS web management console using system account.
6. Got to [Backup / Restore]>[Users, Groups, & Policies]>[Backup User] to list your backup user accounts.

Users, profile, recover, users.xml