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[V7] ISSUE: Cannot access backup set in AhsayOBM for backup set created using the API (with DEFAULT encryption setting)

Article ID: 5183
Reviewed: 2016-08-11

Product Version:
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

After creating a backup set of any type, using the JSON API with DEFAULT encryption setting:

API call:

JSON Post:


When accessing the backup set via the AhsayOBM user interface, user is prompted to enter the encryption key of the backup set:

When a backup set is created with the default encryption setting, the encryption key will be a random generated key of 44 alpha numeric characters, that is unknown to the user until he / she can access the backup settings to retrieve the key.


This is a known issue with AhsayCBS, AhsayOBM and AhsayACB version

Only CUSTOM encryption setting / no encryption is properly supported by the JSON API.


To resolve the issue, patch the AhsayCBS application to version or above. The instructions can be found by Clicking Here.

Keywords, backupset, create, add, creating, set, encrypt, encryption, key

public/5183_issue/cannot_access_backup_set_in_ahsayobm_for_backup_set_created_using_the_addbackupset.do_api_with_default_encryption_setting.txt · Last modified: 2021/12/16 03:11 by anna.olalia

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