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ISSUE: Backup account not suspended automatically after the corresponding user is deleted from the Active Directory (AhsayCBS with Active Directory Integration enabled)

Article ID: 5140
Reviewed: 12/02/2016

Product Version:
AhsayCBS: Pre-
OS: Windows

Problem Description

For AhsayCBS with Windows Active Directory Integration enabled, backup account is not suspended automatically when the corresponding account is deleted from the Active Directory.


Administrator must manually suspend the backup account, if the corresponding Active Directory account is deleted from the Active Directory.


Manually suspend the corresponding backup account, refer to the following steps:

  1. Log in to the AhsayCBS console.

  2. Under Backup / Restore, select Users, Groups & Policies, then the corresponding backup account:

  3. Under User Profile, select General, then modify the Status of the backup account to Suspended.

  4. Click OK, then Save to save the change.


ad, active, directory, suspend, suspension

public/5140_issue/backup_account_not_suspended_automatically_after_the_corresponding_user_is_deleted_from_the_active_directory_ahsaycbs_with_active_directory_integration_enabled.txt · Last modified: 2018/06/26 17:16 by mike.gong