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[V7] ISSUE: Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled

Article ID: 5095
Reviewed: 2015-12-30

Product Version:
AhsayACB / AhsayOBM: to 7.x
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

The manual backup job is interrupted by the scheduler, if the backup set's schedule setting has "stop after x hours" enabled, and the in-progress job overlapped with a scheduled backup time of the same backup set. The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

This issue will only affect backup set with backup schedule that has "stop after x hours" enabled:


This is a known issue with AhsayOBM / ACB version -

The manual backup job should not be interrupted by scheduler even if the "stop after x hours" option is enabled (e.g. the setting should only applies to scheduled backup job).


To resolve the issue, patch the AhsayOBM / ACB application to version or above.

The instructions can be found by Clicking Here.


interrupted, stop, can't, cannot, complete, finish

public/5095_issue/manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled.txt · Last modified: 2021/12/15 18:15 by anna.olalia

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