Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize



Performance Testing

FAQs and Known Issues

Can't Find What You Need?


[V7] ISSUE: Encryption setting default to Custom in New Backup Set Wizard for AhsayOBM / AhsayACB version 6 connected to AhsayCBS version 7

Article ID: 5091
Reviewed: 2015-12-28

Product Version:
AhsayCBS: to 7.x
OS: All platforms

ATTENTION 1st January, 2022: v7 officially End-of-Life [details]

Problem Description

After upgrading AhsayOBS to AhsayCBS version - When creating a new backup set in the client application interface, the encryption setting is default to "Custom":

This issue will only affect AhsayOBM / ACB client applications that remain on version 6 after AhsayOBS was upgraded to AhsayCBS version -


This is a known issue with AhsayCBS version -


To resolve the issue, patch the AhsayCBS application to version or above. The instructions can be found by Clicking Here.

Alternatively, configure the encryption setting manually in the New Backup Set Wizard, when creating a new backup set on AhsayOBM / ACB version 6.

The following is the default encryption setting of a version 6 backup set:

  • Encryption Key: Backup account password at the time when the backup set is created
  • Encryption Key Length: 256 bits
  • Encryption Algorithm: AES
  • Encryption Method: ECB


migrate, upgrade, encryption, encrypting, default, key

public/5091_issue/encryption_setting_default_to_custom_in_new_backup_set_wizard_for_ahsayobm_ahsayacb_version_6_connected_to_ahsaycbs_version_7.txt · Last modified: 2021/12/15 17:57 by anna.olalia