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ISSUE: MS Windows System / System State backup job cannot run to completion (for backup set with backup schedule disabled)

Article ID: 5080
Reviewed: 24/12/2015

Product Version:
AhsayACB / AhsayOBM: -
OS: Windows

Problem Description

For MS Windows System / System State backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

This issue will only affect backup set with backup schedule disabled.


This is a known issue with AhsayOBM / ACB version -


To resolve the issue, patch the AhsayOBM / ACB application to version or above. The instructions can be found by Clicking Here.


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public/5080_issue/ms_windows_system_system_state_backup_job_cannot_run_to_completion_for_backup_set_with_backup_schedule_disabled.txt · Last modified: 2018/06/25 12:20 by mike.gong