Article ID: 1
Reviewed: 2022-07-18

Product Version:
Ahsay Software: 9.1 to 9.x
OS: All platforms

A: Check out these links:

A: You can review the Release Notes

A: Great! You'll want to start reading the AhsayCBS Quick Start Guide , on how to install the product. Then, followup with the AhsayCBS Administrator's Guide. Afterwards, to work with the client-side application, refer to the AhsayOBM or AhsyaACB Quick Start Guide.

A: Short answer, primarily the Backup Server host. The CBS can also replicate backup user's data to a CBS Replication Receiver or to a Predefined Destination. AhsayCBS can also join or host a Redirector, which allows a single URL your clients point to, but have multiple CBS Backup Servers within its umbrella.

A: In Ahsay's Client-Server architecture, AhsayCBS is the Backup Server host (but it can also act as a standalone Replication Receiver, or Redirection Host), AhsayCBS serves as the portal which you can create Backup User's accounts and profiles, setup Backup Destination storage (or configure Predefined Destinations in cloud storage). You'll need to install AhsayCBS onto your own Operating System Host… this can be Windows, Linux, FreeBSD, and either setup onsite at your office or Data Center, or on a VM in the Cloud (like Azure or AWS). Alternatively, if you rather not worry about setting up the infrastructure, Ahsay offers BIaaS; check out https://biaas.ahsay.com. Backup Users will use AhsayOBM or AhsayACB client agents to connect their machine (device to backup), connect to the AhsayCBS host to run jobs. Alternatively, AhsayCBS offers Agentless (“Run on Server”) which does not require the installation of AhsayOBM/AhsayACB onto a device, backup jobs run from the AhsayCBS's host.

A: Thanks for being a long time partner. First, you'll want to refer to Ahsay's OBS to CBS Upgrade Guide. The license model has changed, verify you have enough CALs before you upgrade to CBS. Then refer to the preceding Answers.

A: On my AhsayOBS, it shows “Free Upgrade Until” , so this means I can upgrade to AhsayCBS without license issues, correct? It depends… AhsayOBS is our legacy product, replaced by AhsayCBS. AhsayCBS has new licensing terms, and with that the introduction of the “AhsayCBS Module”. You'll need this module applied to your License key, otherwise the Backup Server can not function after grace period expires. If you are a Meter License subscriber, then no worries, you already have this AhsayCBS Module applied, go ahead with planning your upgrade. However, if you are under our Perpetual License model, then contact Ahsay Sales for further review to your license before you upgrade.

A: You are already familiar with the CBS product line, so you can refer to the V7-V8-V9 Features Comparison and the AhsayCBS v9 New Features DataSheet, then followup with the Release Notes, the AhsayCBS to CBS Upgrade Guide, and AhsayCBS Administrator's Guide. You can only upgrade to the latest Release if you have valid maintenance when that Release was posted.

A: Check out How to apply hotfix to AhsayCBS, and How to apply hotfix to AhsayOBM/AhsayACB

A: Remember that Hot Fixes require a minimum base version before it can be applied. Also, Hot Fix packages only contain binaries that have been updated, it does not contain the full directory, so when you install Hot Fixes you overwrite into the existing CBS/OBM/ACB installation path.

A: The CBS can Replicate backup user data stored on CBS (CBS Destination) to a CBS Recplication Receiver or to a Predefined Destination. This offers extra data redundancy of data stored on your primary CBS Backup Server. A single AhsayCBS Replication Receiver, when receiving data from a single AhsayCBS Backup Server, can offer the ability to convert your Receiver to become the Backup Server in the event of disaster to the original CBS Backup Server. Or, an AhsayCBS Replication Receiver can receive replicated data from multiple CBS Backup Servers. Note: To use replication, Replication modules are required per device ; the modules are assigned to the CBS Backup Server's License Key. For scaling, your Receiver's storage should be greater than the Backup Server(s) User Home storage total, this will allow Receiver to have multiple Retention for additional recovery points of the primary Backup Server data.

A: AhsayCBS can also join or host a Redirector, which allows a single URL your clients point to, but have multiple CBS Backup Servers within its umbrella. Redirector allows for scaling, when you grow and add additional Backup Servers, your clients don't need to reconfigure their agents to the new URL, all the changes are done on your side and on the back-end. You can even move users between CBS Backup Servers without needing to have the client reconfigure the agent to point to the new CBS URL, when using Redirector. Redirector requires module licensed per device.

A: FAQ: Trusted Certificate Authority (CA) Certificates List for version 9.x

A: Yes, but FAQ: When are the default Ahsay dummy / self-sign certificate acceptable for business?

A: Out of the box, after creating Backup User Account, the user can use the AhsayCBS host's storage (Destination = “AhsayCBS”). User's backup jobs will write to the user's User Home directory on the AhsayCBS host server.

A: Additional storage destination types can be found on Ahsay SCL

A: It serves two-fold. One, where user's: reports, logs, and encrypted Encryption Key (if enabled) are stored. Second, it can also serve as the Destination storage if their backup points to “AhsayCBS” destination.

A: By default, upon installation of AhsayCBS, an initial User Home directory is created in the AhsayCBS installation path (ie C:\Program Files\AhsayCBS\user). From the CBS UI, you can remove the default User Home path, and/or add other paths (different drive, network share). However, you must have at least one User Home path defined per CBS Backup Server, as all users will need a User Home directory. A User Home path cannot point to Cloud Destination.

A: Yes, if you rather not worry about setting up the infrastructure, Ahsay offers BIaaS; check out http://biaas.ahsay.com.

A: Yes! You can install AhsayCBS on any cloud platform that offers OS running Windows or Linux. You first create a new OS instance, then install our product as if you were installing it onto a physical host or a virtual machine.

A: You can write your own! We have APIs available. Refer to the AhsayCBS API Guide

A: You can write your own! We have APIs available. Refer to the AhsayCBS API Guide

A: Yes! You can create a Sub-Admin (one for each Reseller). Each Sub-Admin will 'own' the users they create, where these users are visible to them only (+ the Super-Admin (you)). Another Sub-Admin cannot see another's set of users, they're all silo. Each Sub-Admin can manage their users, define unique policies, etc. You, as the Super-Admin (“system”) can oversee all the Resellers and their users, as well as set system-wide policies which all users/resellers must default. As well, you can set a threshold per Sub-Admin to how many CAL (Client Agent Licenses) modules are allocated to them.

A: Sub-Admin can also be defined with a unique FQDN (ie reseller1.example.com) that sets them apart from a different reseller. Each Sub-Admin can also have unique branding (logos, graphics, product names, color scheme, etc). Either you (Super-Admin) or the individual Sub-Admin can customize on their own, or you can even block access to the customization if you want them to only use your provided branding. Our product is quite flexible that can cater to different use-case scenarios.

A: To brand CBS, OBM, ACB, UBS; then check out Rebrand and Customize Ahsay Backup Software by Yourself . Just remember that you need to have a licensed CBS Product Key and the Rebrand Option in order to Build the installers, an Evaluation license does not authorize this feature.

A: Additionally, If you prefer Ahsay to create the required graphics and Branding Profile, we offer Service. Check out Total Rebranding Service or Build My Branded AhsayCBS Installer Service on the Ahsay website.

A: If you want to rebrand Ahsay Mobile app, you'll need to contact Ahsay Sales for further details.

A: Yes! Ahsay Mobile App (Android & IOS) provides 2FA support. Alternatives are using third-party TOTP (Time-based One-Time Password) Authenticator apps that provide time-based one-time password.

A: Yes, you can check out Ahsay Partner Portal (www.ahsay.com/partners). Based on your purchase history, your view may vary. You can also contact Ahsay Sales for promotions, pricing, or other details.

A: Yes, sure do! Check out link , for a comprehensive list of Service offers.