AhsayOBM is the client agent for backing up servers, databases, and VMs, cloud files, and Office 365 as admin. AhsayACB is the agent for backing up files on desktops and laptops, cloud files, as well as Office 365 as individual user. For Synology and QNAP NAS devices, we have dedicated agents for directly installation on the NAS devices to backup files with the NAS. For other brand of NAS devices, you can simply mapped the NAS as network share and back them up with AhsayOBM / AhsayACB client agent running on another machine.

Below are the FAQs / Issues related to using AhsayOBM / AhsayACB.

• How do I modify the Java heap size setting of AhsayOBM or AhsayACB?
• How to create a MS Windows system backup set with AhsayOBM?
• Best practices for managing encryption key on AhsayOBM or AhsayACB version 7?
• Factors affecting backup performance on AhsayOBM / AhsayACB version 7?
• How to install the latest patch set for AhsayOBM / AhsayACB?
• How to run a Data Integrity Check on AhsayOBM version 7 on Linux (CLI) machine
• Is there any script for silent installation of AhsayOBM or AhsayACB on Windows platform (so that the client application is installed without the end user interaction)?
• How To Install AhsayOBM On Windows Server Core

• The specified BACKUP TYPE is invalid (Cannot start backup job via the AhsayOBM / AhsayACB system tray icon)
• Strange characters displayed when installing AhsayOBM / ACB with branded client installer on a Windows computer with Chinese locale
• Cannot access backup set in AhsayOBM for backup set created using the AddBackupSet.do API (with DEFAULT encryption setting)
• Network drives are not displayed by AhsayOBM as a selectable destination for the image spool path when creating a Windows System Backup Set
• No appenders could be found for logger (warning in debug log during a scheduled backup / when running AhsayOBM scripts on Linux platforms)
• ‘curl: not found File does not exist’ error when installing AhsayOBM v7 on Linux or FreeBSD using CLI
• When performing a backup job on AhsayOBM/AhsayACB the following error is shown [ChunkedOutputStream.FlushData.execute Failed to flush buffer to this destination Error=com.ahsay.afc.cloud.d Failed to get OutputStream of file"
• Throwable=Direct buffer memory, caused by [OutOfMemoryError] Direct buffer memory error when running backup on AhsayOBM/AhsayACB