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public:5267_issue:no_backup_set_can_start_run_direct_message_shown_when_initiating_a_vmware_esxi_vcenter_run_direct_restore_on_ahsaycbs_user_web_console
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ISSUE:"No backup set can start Run Direct" message shown when initiating a VMware ESXi/vCenter Run Direct restore on AhsayCBS user web console
Article ID:
5267
Reviewed: 09/08/2017
Product Version:
AhsayCBS: 7.9.0.0 or above
OS: ALL
Reviewed: 09/08/2017
Product Version:
AhsayCBS: 7.9.0.0 or above
OS: ALL
Problem Description
when initiating a VMware ESXi/vCenter Run Direct restore on AhsayCBS user web console the following message is shown on the web browser
"No backup set can start Run Direct"
.
Cause:
This is caused by a issue with the NFS service on the AhsayCBS server.
Resolution
To resolve this issue restart the NFS service on the AhsayCBS server.
Go to [Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite NFS Service ] and click on the [ Restart ] button
Login to AhsayCBS as root using a ssh client, i.e. Putty
# cd /usr/local/cbs/nfs/bin # sh shutdown.sh Stopping NFS Service (Ahsay Systems Corporation) # ps -ef|grep nfs root 973 2 0 Aug01 ? 00:00:00 [nfsiod] root 4854 4817 0 18:30 pts/0 00:00:00 grep --color=auto nfs # sh startup.sh Starting NFS Service (Ahsay Systems Corporation) #
Keyword
Run Direct, AhsayCBS, VMware ESXi/vCenter, restore, web console, NFS service, agentless
public/5267_issue/no_backup_set_can_start_run_direct_message_shown_when_initiating_a_vmware_esxi_vcenter_run_direct_restore_on_ahsaycbs_user_web_console.1530175036.txt.gz · Last modified: 2021/12/16 05:42 (external edit)