Article ID: 1
Reviewed: 2022-04-26

Product Version:
Ahsay Software: 9.1 to 9.x
OS: All platforms

Q: Where can I find your compatibility list?

A: Check out these links:

Q: I'm new to AhsayCBS

A: Great! You'll want to start reading the AhsayCBS Quick Start Guide , on how to install the product. Then, followup with the AhsayCBS Administrator's Guide. Afterwards, to work with the client-side application, refer to the AhsayOBM or AhsyaACB Quick Start Guide.

A: AhsayCBS is the Backup Server host (but it can also act as a Replication Receiver, or Redirection Host), AhsayCBS serves as the portal which you can create Backup User's accounts and profiles, setup Backup Destination storage (or configure Predefined Destinations in cloud storage). You'll need to install AhsayCBS onto an Operating System Host… this can be Windows, Linux, FreeBSD, and either setup onsite at your office or Data Center, or on a VM in the Cloud (like Azure or AWS). Alternatively, if you rather not worry about setting up the infrastructure, Ahsay offers BIaaS; check out https://biaas.ahsay.com.

Q: I'm currently using AhsayOBSR v6

A: Thanks for being a long time partner. First, you'll want to refer to Ahsay's OBS to CBS Upgrade Guide. The license model has changed, verify you have enough CALs before you upgrade to CBS. Then refer to the above Answer.

A: On my AhsayOBS, it shows “Free Upgrade Until” , so this means I can upgrade to AhsayCBS without license issues, correct? It depends… AhsayOBS is our legacy product, replaced by AhsayCBS. AhsayCBS has new licensing terms, and with that the introduction of the “AhsayCBS Module”. You'll need this module applied to your License key, otherwise the Backup Server can not function after grace period expires. If you are a Meter License subscriber, then no worries, you already have this AhsayCBS Module applied, go ahead with planning your upgrade. However, if you are under our Perpetual License model, then contact Ahsay Sales for further review to your license before you upgrade.

Q: I'm currently using AhsayCBS v7 or v8

A: You are already familiar with the CBS product line, so you can refer to the AhsayCBS v9 New Features and DataSheet, then followup with the Release Notes, the AhsayCBS to CBS Upgrade Guide, and AhsayCBS Administrator's Guide. You can only upgrade to the latest Release, if you have valid maintenance when that Release was posted.

Q: How do I install Hot Fixes?

A: Check out How to apply hotfix to AhsayCBS, and How to apply hotfix to AhsayOBM/AhsayACB

A: Remember that Hot Fixes require a minimum base version before it can be applied. Also, Hot Fix packages only contain binaries that have been updated, it does not contain the full directory, so when you install Hot Fixes you overwrite into the existing CBS/OBM/ACB installation path.

Q: What SSL Certificate Authorities are you compatible with?

A: FAQ: Trusted Certificate Authority (CA) Certificates List for version 9.x

Q: Doesn't AhsayCBS already come pre-installed with a SSL Certificate?

A: Yes, but FAQ: When are the default Ahsay dummy / self-sign certificate acceptable for business?

Q: The reporting features in AhsayCBS are nice, but I want more details. What can I do?

A: You can write your own! We have APIs available. Refer to the AhsayCBS API Guide

Q: How can I rebrand the product, with my own logo, and product names?

A: Check out Rebrand and Customize Ahsay Backup Software by Yourself . Just remember that you need to have a licensed Product Key in order to Build the installers, an Evaluation license does not authorize this feature.

Q: Do you offer Professional Services that I can engage in, for installation or upgrade help?

A: Yes, sure do! Check out link , for a comprehensive list of Service offers.