Article ID:
9512
Reviewed:
2022-04-26
Product Version:
AhsayCBS: 9.1 to 9.x
OS: All platforms
In situations where a Run on Server backup job encounters errors/warnings, becomes unresponsive or appears to be “stuck”, shows as Skipped (Another backup jobs is still running), or even crashes; the following methods can be used to terminate the problematic backup job.
Terminate a Run on Server backup job in this order:
C:\Users\Administrator> wmic process where caption="java.exe" get commandline,processid
"C:\Program Files\AhsayCBS\java\bin\java" -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=lib/WinX64 -cp "C:\Program Files\AhsayCBS\lib\cbs.jar;C:\Program Files\AhsayCBS\lib\*;C:\Program Files\AhsayCBS\lib;C:\Program Files\AhsayCBS\tomcat\lib\*" -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false "-Dcatalina.base=C:\Program Files\AhsayCBS" RunBackupSet "C:\Program Files\AhsayCBS" 1593767006824 ALL "Cloud File" QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0u1zfJhC2cJPReetUm29xImsRXNzhxQPMICIBgMMXzanlAFb9mtmknrvGtkzdbfNAU= I false 2020-07-07-15-54-05 ROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0sscTUDZdSAWnOeERkREuIxRdd0cLm1Hi0/5OvZMzZhDJ3Q/rucQQFR5WBU+KpFgv/3/r2PJx2pmC7XcfJu+cplgczq1qkcb4jTI3AIXqWEoA== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0voJhU2PJUcvVdhX9RRqMqfFqf8QvBb5kBYA9B8rSVDM6XlfsUaZnNNijIkqhDiMJo= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0vASWCtVmPYioVybBxBenAD QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM 2572 <--- this is the ProcessID (PID) "C:\Program Files\AhsayCBS\java\bin\java" -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=lib/WinX64 -cp "C:\Program Files\AhsayCBS\lib\cbs.jar;C:\Program Files\AhsayCBS\lib\*;C:\Program Files\AhsayCBS\lib;C:\Program Files\AhsayCBS\tomcat\lib\*" -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false "-Dcatalina.base=C:\Program Files\AhsayCBS" RunBackupSet "C:\Program Files\AhsayCBS" 1593765511356 ALL "Office 365 Exchange Online" QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0u1zfJhC2cJPReetUm29xImsRXNzhxQPMICIBgMMXzanlAFb9mtmknrvGtkzdbfNAU= I false 2020-07-07-15-54-13 ROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0sscTUDZdSAWnOeERkREuIxRdd0cLm1Hi0/5OvZMzZhDJ3Q/rucQQFR5WBU+KpFgv/3/r2PJx2pmC7XcfJu+cplgczq1qkcb4jTI3AIXqWEoA== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0voJhU2PJUcvVdhX9RRqMqfFqf8QvBb5kBYA9B8rSVDM6XlfsUaZnNNijIkqhDiMJo= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0vASWCtVmPYioVybBxBenAD QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM 2188 "C:\Program Files\AhsayCBS\java\bin\java" -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=lib/WinX64 -cp "C:\Program Files\AhsayCBS\lib\cbs.jar;C:\Program Files\AhsayCBS\lib\*;C:\Program Files\AhsayCBS\lib;C:\Program Files\AhsayCBS\tomcat\lib\*" -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false "-Dcatalina.base=C:\Program Files\AhsayCBS" RunBackupSet "C:\Program Files\AhsayCBS" 1593765066840 ALL "Cloud File" QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0u1zfJhC2cJPReetUm29xImsRXNzhxQPMICIBgMMXzanlAFb9mtmknrvGtkzdbfNAU= I false 2020-07-07-15-54-21 AnotherROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0sscTUDZdSAWnOeERkREuIxRdd0cLm1Hi0/5OvZMzZhDJ3Q/rucQQFR5WBU+KpFgv/3/r2PJx2pmC7XcfJu+cplgczq1qkcb4jTI3AIXqWEoA== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0voJhU2PJUcvVdhX9RRqMqfFqf8QvBb5kBYA9B8rSVDM6XlfsUaZnNNijIkqhDiMJo= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0vASWCtVmPYioVybBxBenAD QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM 1544 |
# ps -aux|grep RunBackupSet | |
root 6491 4.3 2.8 4799704 226524 pts/3 Sl 22:15 0:03 /usr/local/cbs/java-linux-x64/bin/java -Xms512m –Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=/usr/local/cbs/lib/LinX64 -cp /usr/local/cbs/lib/cbs.jar:/usr/local/cbs/lib/*:/usr/local/cbs/lib:/usr/local/cbs/tomcat/lib/* -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false -Dcatalina.base=/usr/local/cbs RunBackupSet /usr/local/cbs 1593776649249 ALL Cloud File QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0uvzIAFFlBJq1ZNFwlLKxfODe8gZiYInGbCqIX/97xW/A== F true 2020-07-03-22-15-42 ROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0t9RweXikmaghJq5Aic6cADx3k7FY2lmwUjWGKgrlxTlqfC6A6I8VTVW5GlSJ/5iOZ2ruA/FXcgG+sGwJLXFBrlAJNvRgI+8c7t8nMukIBAJA== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0voJhU2PJUcvVdhX9RRqMqfFqf8QvBb5kBYA9B8rSVDM6XlfsUaZnNNijIkqhDiMJo= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0vASWCtVmPYioVybBxBenAD QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM | |
# kill -9 6491 |
# ps -aux|grep java | |||
root 68150 144.9 0.5 2455244 21896 2 S 17:20 0:12.39 /usr/local/cbs/jvm/jre/bin/java -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlign | |||
# procstat -c 68150 | |||
PID | COMM | ARGS | 68150 | java | /usr/local/cbs/jvm/jre/bin/java -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=/usr/local/cbs/lib/FbdX64 -cp /usr/local/cbs/lib/cbs.jar:/usr/local/cbs/lib/*:/usr/local/cbs/lib:/usr/local/cbs/tomcat/lib/* -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false -Dcatalina.base=/usr/local/cbs RunBackupSet /usr/local/cbs 1594037087130 ALL Cloud File QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0uvzIAFFlBJq1ZNFwlLKxfODe8gZiYInGbCqIX/97xW/A== I true 2020-07-07-17-20-06 ROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0s89Y0XStiERf9PjB9NZu/iqbTHxSAA5l1w6nKgeWtBZqUnoT0hgp5X7PQTqTcvX1WcOHdUHHHUUnnRwBYWnCH5rY+qkScYei6KtEg4yB0wlQ== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0voJhU2PJUcvVdhX9RRqMqfFqf8QvBb5kBYA9B8rSVDM6XlfsUaZnNNijIkqhDiMJo= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0uzvzj1uNHq9X3XpxeAQo7ljqISMlnwlTgT9xva+0YL4A== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM |
# kill -9 68150 |
# ps -aux|grep java | |||
root 2057 71.3 10.2 2754428 408560 - I 09:10 0:24.95 /ubs/mnt/esfmfw/obsr/system/obsr/java-freebsd-x64/bin/java -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=/u | |||
# procstat -c 2057 | |||
PID | COMM | ARGS | 2057 | java | /ubs/mnt/esfmfw/obsr/system/obsr/java-freebsd-x64/bin/java -Xms512m -Xmx1024m -XX:MaxDirectMemorySize=1024m -Dsun.nio.PageAlignDirectMemory=true -Xrs -Djava.library.path=/ubs/module/obsr/system/obsr/lib/FbdX64 -cp /ubs/mnt/esfmfw/obsr/system/obsr/lib/cbs.jar:/ubs/mnt/esfmfw/obsr/system/obsr/lib/*:/ubs/mnt/esfmfw/obsr/system/obsr/lib:/ubs/mnt/esfmfw/obsr/system/obsr/tomcat/lib/* -Dcom.ahsay.obcs.sch.scheduler=false -Dcom.ahsay.obcs.sch.serverinit=false -Dcatalina.base=/ubs/mnt/esfmfw/obsr/system/obsr RunBackupSet /ubs/mnt/esfmfw/obsr/system/obsr 1594198338872 ALL Cloud File QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0uPoAT6LpXuDZrAlUZ/Au6qhWmk1cZY7WQ2wa4GkkmyONIiKV0f/0wq9C6ToKx0NP8= I true 2020-07-08-09-10-47 ROSUser QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0uZXCgNt4YiXna4J32rj9iA2qKp+k2HoRYeH1AIFiIE6tbJjIvq/f+bO8VfjpUUbfgiYHKaf7vR1nHNKajxnhTVkdSlEIFc5IKC44IxeoTNkQ== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0vFc//x+ToY40LvcH0lMLc19hIVvmHepWoPe1QDujrHQMlhaSVFMO8g8OH9PJnLwDI= QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0tG9XdRUhlc95GxYUziti5jfpmwFgg3l7eYCg9UriFvyA== QgsSo/AkSjvTlOOVjcF/W9dcqxQKiFnVqI/A9Le/N0v1S0NsRs2pazhxGk4KIxvhC0SrP78Dmh7twmLK6Sf7HA== OBM |
# kill -9 2057 |
skip, job, missed, agentless, runonserver