Article ID: 9427
Reviewed: 2022-01-06

Product Version:
AhsayOBM: 9.1 to 9.x
OS: Windows

When creating a file backup set for a Windows computer with no password setup, the following error message is displayed:

Blank password is not allowed because of an account restriction. Please set a password for your account.

Even for a Windows computer with no password setup, a password is required if the pre-define backup sources (e.g. Desktop, Documents, Favorites, Outlook, Windows Live Mail) are selected as backup source.

To resolve the issue, un-select all pre-define backup sources.

Manually select the corresponding folder and files afterward, by selecting I would like to choose the files to backup, then Show files. Select the corresponding directory path (e.g. C:\Users\username\Desktop).

windows, pwd, password, blank, empty, no, pass-word