Article ID: 9305
Reviewed: 2022-01-02

Product Version:
Ahsay Software: 9.1 to 9.x
OS: All platforms

This document contains instruction on how to manually move backup account between different User Homes (on the same server). For details to move between different AhsayCBS Servers, please Click Here.

Note: For most cases, you can actually use the Export and Import option on the CBS web management console to move a backup account to a different User Home.

However, for backup account with backup data that are not in the version 7 / 8 / 9 data (Index & Block) format (e.g. legacy backup set from version 6 for archive purposes), you will have to manually move backup account between different User Homes.  Refer to the steps provided in this article.

The following assumptions are made:

• Backup user username will be moved from User Home A (e.g. C:\UserHomePath) to User Home B (e.g. E:\UserHomePath).
• Backup data are stored on the CBS server.
• The CBS server can be accessed physically (for best result).

1. On the AhsayCBS server, Stop the AhsayCBS services:
   
   
   • Windows
     
     [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Stop ]
     [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Stop ]
   
   
   • Linux/FreeBSD
     
     Run the script file at %CBS_Install_Home%/bin/shutdown.sh to shutdown CBS service (e.g. /usr/local/cbs/bin/shutdown.sh)
     Run the script file at %CBS_Install_Home%/nfs/bin/shutdown.sh to shutdown CBS NFS service (e.g. /usr/local/cbs/nfs/bin/shutdown.sh)
   
   
   
2. Move the User Home of the corresponding backup account from User Home A to User Home B.
   
   
   1. Browse to the User Home folder, for example,
      
      C:\UserHomePath\username
   
   
   2. Move the data from User Home A to User Home B, for example,
      
      C:\UserHomePath\username
      
      to
      
      E:\UserHomePath\username
      
      If username directory contains username#12345, copy the directory name as-is without modification, as that user is owned by Sub-Admin.
      
      Important: The AhsayCBS services of both the source and destination CBS server must be stopped during the migration process.
   
   
   
3. Restart the AhsayCBS services:
   
   
   • Windows
     
     [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Cloud Backup Suite ] > [ Start ]
     [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Ahsay Systems Corporation) ] > [ Start ]
   
   
   • Linux/FreeBSD
     
     Run the script file at %CBS_Install_Home%/bin/shutdown.sh to shutdown CBS service (e.g. /usr/local/cbs/bin/startup.sh)
     Run the script file at %CBS_Install_Home%/nfs/bin/shutdown.sh to shutdown CBS NFS service (e.g. /usr/local/cbs/nfs/bin/startup.sh)
   
   
   
4. Confirm if the backup user is moved properly:
   
   
   1. Login to the AhsayCBS web console.
   
   
   2. Under Backup / Restore, select Users, Groups & Policies.
   
   
   3. Confirm if the backup user (e.g. username) is listed under Backup User.
   
   
   4. Click on the username of the account, under User Profile, select General.
   
   
   5. Confirm if the new User Home path is listed under Home Directory.