[V8] ISSUE: Fail to process 'Office 365/Site Collections/folder_path/...'. Operation is not valid due to the current state of the object (Office 365 backup) [Ahsay Wiki]

[V8] ISSUE: Fail to process 'Office 365/Site Collections/folder_path/...'. Operation is not valid due to the current state of the object (Office 365 backup)

Article ID: 8125
Reviewed: 2021-08-27

Product Version:
Ahsay Software: 8.5.2.x
OS: Windows

Problem Description

When performing an Office 365 backup, the following error message is displayed in the backup report:

No.	Type	Timestamp	Log
*	erro	...	Fail to process 'Office 365/Site Collections/folder_path/...'. Reason=com.independentsoft.share.as: Operation is not valid due to the current state of the object. 400 Bad Request at com.independentsoft.share.Service.a(Unknown Source) at com.ahsay. cbs.P.a(Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j.b(Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j.a (Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j$5.h(Unknown Source) at com.ahsay.cbs.K$a.run(Unknown Source) at com.ahsay.afc.util.d$2.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: Operation is not valid due to the current state of the object. com.independentsoft.share.as: Operation is not valid due to the current state of the object. 400 Bad Request at com.independentsoft.share.at.a(Unknown Source) at com.independentsoft. share.at.a(Unknown Source) at com.independentsoft.share.at.a(Unknown Source) at com.independentsoft.share.at.a (Unknown Source) ...
*	...	...	...

The same error message can also be found in the backup client log:

[YYYY/MM/DD hh:mm:ss] [erro] Fail to process 'Office 365/Site Collections/folder_path/...'. Reason=com.independentsoft.share.as: Operation is not valid due to the current state of the object. 400 Bad Request at com.independentsoft.share.Service.a(Unknown Source) at com.ahsay.cbs.P.a(Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j.b(Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j.a(Unknown Source) at com.ahsay.obx.core.backup.hotUpload.j$5.h(Unknown Source) at com.ahsay.cbs.K$a.run(Unknown Source) at com.ahsay.afc.util.d$2.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: Operation is not valid due to the current state of the object. com.independentsoft.share.as: Operation is not valid due to the current state of the object. 400 Bad Request at com.independentsoft.share.at.a(Unknown Source) at com.independentsoft.share.at.a(Unknown Source) at com.independentsoft.share.at.a(Unknown Source) at com.independentsoft.share.at.a(Unknown Source) ... 10 more ...

Cause

This is a known issue for AhsayCBS and AhsayOBM / ACB version 8.5.2.x.

Resolution

To resolve the issue, patch the AhsayCBS and AhsayOBM / ACB application to version 8.5.2.106 or above.

The instructions can be found by:

Clicking Here for instruction to patch AhsayCBS
Clicking Here for instruction to patch AhsayOBM

Keywords

independentsoft, o365, office365, m365

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