This is an old revision of the document!
Article ID:
8041
Reviewed:
29/03/2019
Product Version:
AhsayACB / AhsayOBM: 8.1 or above
OS: All platforms
When performing a backup of any type, the following error message is received in the backup report:
No. | Type | Timestamp | Log |
* | ... | ... | ... |
* | info | ... | Start running post-commands |
* | ... | ... | ... |
* | erro | YYYY/MM/DD hh:mm:ss |
[d] Failed to initialize RemoteBDB.Cloud. Error=[BlockDBConfig.readConfig] unknown default path for creating new journal file config: 0, caused by [RuntimeException] [BlockDBConfig. readConfig] unknown default path for creating new journal file config: 0 |
* | ... | ... | ... |
This issue can occurs if the temporary index files in the backup set's temp folder are corrupted, or the index files in the backup destination are corrupted.
To resolve the issue, perform the following steps: