This is an old revision of the document!
Article ID
: 8039
Reviewed
: 13/04/2021
Product Version:
AhsayCBS: All
OS: All platforms
This document contains information on how to recover the AhsayCBS system account password.
The AhsayCBS system account password is not recoverable. You can login the AhsayCBS web console by temporarily resetting the system account password to "system", then modify the password again (to a password of your choice) in the AhsayCBS web console afterward.
For AhsayCBS v8.3.4.0 or above, if the system account password is reset to "system", on the next login to AhsayCBS web console it will automatically prompt you to change the password. Further access will not be allowed until the "system" password has been changed.
To modify the system password, amend the "cbs.json" file located in:
${Install-Home}\conf
Value of ${Install-Home} for various operating system:
cbs.json |
... |
... "MobileQuota":-1, "Type":"ADMIN" ,"MsMailQuota":-1,"Pwd":"%hashed_password_entries%"... |
... |
cbs.json |
... |
... "MobileQuota":-1,"Type":"ADMIN","MsMailQuota":-1, "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM=" ... |
... |
cbs, obs, password, system, admin, administrator, lost, pwd, recovery, recover, pass-word