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public:5338_unable_to_generate_delta_using_cbt_log_files_does_not_match
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[V7] ISSUE: Unable to generate delta using CBT. Reason=CBT log files do not match the number of virtual machine preferred owners (Hyper-V Cluster VM backup)
Article ID:
5338
Reviewed:
2018-05-04
Product Version:
AhsayOBM: Pre-7.15.4.10
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
When performing a Hyper-V cluster VM backup, the following warning message is displayed on the backup client interface, or in the backup report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | Start to collect CBT logs. |
| * | warn | YYYY/MM/DD hh:mm:ss |
Unable to generate delta using CBT., Reason = "The number of CBT log files do not match
the number of virtual machine's preferred owners." (ClusterStorage\Machine_Name\ VIRTUAL HARD DISKS\Machine_Name.VHDX) |
| * | ... | ... | ... |
Cause
This is a known issue with AhsayOBM version pre-7.15.4.10.
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.15.4.10 or above. The instructions can be found by Clicking Here.
Keywords
vm, virtual, machine, hyper-v, hyperv, hyper, cbt, cluster, generate, delta, preferred, owners
public/5338_unable_to_generate_delta_using_cbt_log_files_does_not_match.txt · Last modified: 2021/12/16 07:39 by anna.olalia