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public:5326_the_required_image_files_of_volume_not_found
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[V7] ISSUE: The required image files of volume not found (ShadowProtect System restore)
Article ID:
5326
Reviewed:
2018-04-04
Product Version:
AhsayOBM: 7.9.0.0 - 7.15.2.2
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
Problem Description
When performing a ShadowProtect System restore, the following error is shown in the restore log:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | Start creating Shadow Copy Set... |
| * | erro | YYYY/MM/DD hh:mm:ss |
[PostRestoreShadowProtectTask.run()] Path=dir_path\RestoreSet\backupset_id\
RestoreVolume\machine_name\volume Error= The required image files of volume (drive_letter) not found. |
| * | ... | ... | ... |
Cause
This is a known issue with AhsayOBM version 7.9.0.0 - 7.15.2.2.
Resolution
To resolve the issue, patch the AhsayOBM application to version 7.15.4.10 or above. The instructions can be found by Clicking Here.
Keywords
shadow, shadowprotect, system, image, baremetal, bare, metal, bare-metal
public/5326_the_required_image_files_of_volume_not_found.txt · Last modified: 2021/12/16 07:07 by anna.olalia