Article ID:
5204
Reviewed:
2016-10-12
Product Version:
AhsayOBM: 7.5.0.0 - 7.7.2.0
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
When performing a MS SQL database backup, the following error message is received in the backup report:
No. | Type | Timestamp | Log |
* | info | YYYY/MM/DD hh:mm:ss | ... |
* | ... | ... | [Start] Backing up database... |
* | erro | YYYY/MM/DD hh:mm:ss | Cannot start shadow copy, reason =null |
* | ... | ... | ... |
This is a known issue with AhsayOBM version 7.7.0.0 - 7.7.2.0.
To resolve the issue, patch the AhsayOBM application to version 7.9.0.0 or above. The instructions can be found by Clicking Here.
MSSQL Server, shadow copy, null