Article ID:
5188
Reviewed:
2016-09-19
Product Version:
AhsayCBS: 7.3.2.0 to 7.x
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
For AhsayCBS server with Windows Active Directory Integration enabled, the following message is displayed in the System Error Dashboard:
[UserCacheManager.login] Error message from Active Directory LDAP: error code 49
Timestamp | Login Name | Owner | Message |
... | |||
YYYY-MM-DD
hh:mm:ss |
username | -- |
[UserCacheManager.login] Error message from Active Directory, '[LDAP: error code 49 -
80090308: LdapErr: DSID-0C0903D9, comment:AcceptSecurityContext error, data 52e, v2580]' |
... |
The error message LDAP: error code 49 is returned by Windows Active Directory in response to login authentication issue. For example, invalid login credentials, password expired, account disabled, user not found ...etc.
Refer to the following link for more details:
https://www.ldap.com/ldap-result-code-reference
To resolve the issue:
Windows Active Directory, LDAP, Authentication, AD