Article ID:
5130
Reviewed:
2016-01-29
Product Version:
AhsayCBS: 7.5.0.0 - 7.5.0.2
OS: All platforms
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
For version 6 AhsayOBM / ACB client connecting to AhsayCBS (version 7.5.0.0 - 7.5.0.2), if the bandwidth control setting was previously enabled for the backup user (e.g. set to 1M Bits / Second):
When performing a backup, the backup job cannot complete:
Further checking in the backup client logs, the following informative message is received:
[YYYY/MM/DD hh:mm:ss] [info] Downloading server file list ...
[YYYY/MM/DD hh:mm:ss] [info] Downloading server file list ... Completed
[YYYY/MM/DD hh:mm:ss] [info] Reading backup source from hard disk ...
[YYYY/MM/DD hh:mm:ss] [info] Uploading New Directory ... Directory\File
[YYYY/MM/DD hh:mm:ss] [info] [com.ahsay.obc.core.bset.file.G] ReUploadBlockExpt
[YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 60 second(s) (Directory\File)
[YYYY/MM/DD hh:mm:ss] [info] Reading backup source from hard disk ... Completed
[YYYY/MM/DD hh:mm:ss] [info] [com.ahsay.obc.core.bset.file.G] ReUploadBlockExpt
[YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 120 second(s) (Directory\File)
[YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 180 second(s) (Directory\File)
[YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 240 second(s) (Directory\File)
[YYYY/MM/DD hh:mm:ss] [info] Retry sending block in 300 second(s) (Directory\File)
Note: This issue will only affect existing backup set created by AhsayOBM / ACB version 6 connecting to AhsayOBS version 6 (e.g. before the AhsayOBS server was upgraded to AhsayCBS).
This issue will not affect new backup set created by AhsayOBM / ACB version 6 connecting to AhsayCBS version 7.
This is a known issue with AhsayCBS version 7.5.0.0 - 7.5.0.2.
To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.
network, retry, connection, re-try