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public:announcement:ahsay_upgrade_advisory_30957 [2021/06/18 17:49] yuk.cheng [How do I identify the affected Windows File Backup Sets?] |
public:announcement:ahsay_upgrade_advisory_30957 [2021/07/05 09:42] (current) yuk.cheng [What action do I need to take to fix this problem?] |
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===== How do I identify the affected Windows File Backup Sets? ===== | ===== How do I identify the affected Windows File Backup Sets? ===== | ||
* To verify if the root of the drives are selected check the Advanced Backup Source. | * To verify if the root of the drives are selected check the Advanced Backup Source. | ||
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* To verify if Volume Shadow Copy is enabled on the File backup set, for AhsayOBM go to **Show advanced settings > Others**. For AhsayACB go to **Others**. | * To verify if Volume Shadow Copy is enabled on the File backup set, for AhsayOBM go to **Show advanced settings > Others**. For AhsayACB go to **Others**. | ||
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Partners are strongly advised to immediately: | Partners are strongly advised to immediately: | ||
- | * Upgrade all affected **Windows clients with File Backup Sets to AhsayOBM/AhsayACB v8.5.2.52 or above**. | + | * Upgrade all affected **Windows clients with File Backup Sets to AhsayOBM/AhsayACB v8.5.2.62 or above**. |
- | * After upgrading to **AhsayOBM/AhsayACB v8.5.2.52 or above**, the next backup job will automatically upload any files which were missed previously, if they still exist on the drive(s). | + | * After upgrading to **AhsayOBM/AhsayACB v8.5.2.62 or above**, the next backup job will automatically upload any files which were missed previously, if they still exist on the drive(s). |
- | 1. If your current AhsayCBS version **IS NOT AhsayCBS v8.5.2.52 or above**, **then upgrade your AhsayCBS to 8.5.2.52 or above first**. Please refer to the following KB articles for upgrade instructions: | + | 1. If your current AhsayCBS version **IS NOT AhsayCBS v8.5.2.62 or above**, **then upgrade your AhsayCBS to 8.5.2.62 or above first**. Please refer to the following KB articles for upgrade instructions: |
<WRAP indent> | <WRAP indent> | ||
* [[public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|Windows/Linux/FreeBSD]] | * [[public:8009_faq:how_to_install_the_latest_patch_set_for_ahsaycbs|Windows/Linux/FreeBSD]] | ||
* [[public:8026_faq:how_to_install_the_latest_patch_set_for_ahsayubs|AhsayUBS]] | * [[public:8026_faq:how_to_install_the_latest_patch_set_for_ahsayubs|AhsayUBS]] | ||
</WRAP> | </WRAP> | ||
- | * After upgrading to AhsayCBS v8.5.2.52 or above, wnable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.52 or above. | + | * After upgrading to AhsayCBS v8.5.2.62 or above, enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.62 or above. |
- | 2. If your current version is already AhsayCBS v8.5.2.52 or above, then simply enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.52 or above. | + | 2. If your current version is already AhsayCBS v8.5.2.62 or above, then simply enable Auto Upgrade for the affected user accounts to allow AhsayOBM/AhsayACB to be upgraded to v8.5.2.62 or above. |