public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403
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public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/04/21 15:27] yuk.cheng |
public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/11/18 00:32] edward.chan |
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| - | ===== ISSUE: Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403" (Office 365 create backupset) ===== | + | ===== ISSUE: Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403" ===== |
| <html> | <html> | ||
| Line 17: | Line 17: | ||
| </b> | </b> | ||
| <br/> | <br/> | ||
| - | AhsayCBS / AhsayOBM /AhsayACB 8.1.0.0 or above | + | AhsayCBS / AhsayOBM / AhsayACB: 8.1.0.0 or above |
| <br/> | <br/> | ||
| - | OS: All Platforms | + | OS: All platforms |
| </html> | </html> | ||
| Line 25: | Line 25: | ||
| ===== Problem Description ===== | ===== Problem Description ===== | ||
| <html> | <html> | ||
| - | When creating an Office 365 backupset on either AhsayCBS, AhsayOBM, or AhsayACB the following warning message is shown on the AhsayCBS, AhsayOBM, or AhsayACB UI: | + | When creating an Office 365 backup set on the AhsayCBS web console, AhsayOBM / ACB user interface, the following warning message is displayed: |
| - | </html> | + | <br> |
| - | <code> | + | <br> |
| + | | ||
| Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403" | Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403" | ||
| - | </code> | ||
| - | <html> | ||
| - | Example: <i>Warning shown in AhsayCBS web console during a Run On Server (Agentless) backupset creation</i> | ||
| <br> | <br> | ||
| - | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> | + | <br> |
| + | |||
| + | Example: Warning on AhsayCBS web console when creating a Run On Server (Agentless) backup set<br> | ||
| + | <br> | ||
| + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> | ||
| </html> | </html> | ||
| Line 49: | Line 51: | ||
| <font color=black>Login to office 365, click on Admin icon to access to Microsoft 365 admin center</font> | <font color=black>Login to office 365, click on Admin icon to access to Microsoft 365 admin center</font> | ||
| </li> | </li> | ||
| - | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"> |
| <br> | <br> | ||
| <br> | <br> | ||
| Line 55: | Line 57: | ||
| <font color=black>Then click on Exchange to access the Exchange admin center</font> | <font color=black>Then click on Exchange to access the Exchange admin center</font> | ||
| </li> | </li> | ||
| - | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"> |
| <br> | <br> | ||
| <br> | <br> | ||
| Line 61: | Line 63: | ||
| <font color=black>Click on connection filter</font> | <font color=black>Click on connection filter</font> | ||
| </li> | </li> | ||
| - | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:80767_O365-03.png"> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:80767_O365-03.png"> |
| <br> | <br> | ||
| <br> | <br> | ||
| Line 68: | Line 70: | ||
| </li> | </li> | ||
| - | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> |
| <br> | <br> | ||
| <br> | <br> | ||
| Line 78: | Line 80: | ||
| - | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> | + | <img style="width:55%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> |
| </ol> | </ol> | ||
public/8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403.txt · Last modified: 2021/12/14 02:04 by anna.olalia