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public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/04/21 10:10] yuk.cheng |
public:8077_failed_to_login_to_office_365_serviceexception_forbidden_response_code_403 [2020/04/21 15:33] yuk.cheng [Problem Description] |
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- | Example: <i>Warning shown in AhsayCBS web console during a Run On Server (Agentless) backupset creation</i> | + | Example: <i>Warning shown in AhsayCBS web console during a Run On Server (Agentless) backup set creation</i> |
<br> | <br> | ||
- | <img style="width:75%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> | + | <img style="width:60%; border:thin solid black" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=:public:8077_ews403_error.png"/> |
</html> | </html> | ||
===== Cause ===== | ===== Cause ===== | ||
<html> | <html> | ||
- | The message is returned by Microsoft Office 365, it occurs when the IP address of the AhsayCBS, AhsayOBM, or AhsayACB machine running the Office 365 backup has not been added to in the <b>IP Allowed List</b> under the <b>Connection Filter</b> in the Office 365. | + | The message is returned by Microsoft Office 365, it occurs when the IP address of the AhsayCBS, AhsayOBM, or AhsayACB machine where the Office 365 backup set is been created has not been added to the <b>IP Allowed List</b> under the <b>Connection Filter</b> in the Microsoft Office 365. |
</html> | </html> | ||
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<ol> | <ol> | ||
<li> | <li> | ||
- | <font color=black>Login to office 365, click on Admin icon</font> | + | <font color=black>Login to office 365, click on Admin icon to access to Microsoft 365 admin center</font> |
</li> | </li> | ||
- | <img style="width:75%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"> | + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-01.png"> |
<br> | <br> | ||
<br> | <br> | ||
<li> | <li> | ||
- | <font color=black>Click on Exchange section</font> | + | <font color=black>Then click on Exchange to access the Exchange admin center</font> |
</li> | </li> | ||
- | <img style="width:75%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"> | + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-02.png"> |
<br> | <br> | ||
<br> | <br> | ||
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<font color=black>Click on connection filter</font> | <font color=black>Click on connection filter</font> | ||
</li> | </li> | ||
- | <img style="width:75%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:80767_O365-03.png"> | + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:80767_O365-03.png"> |
<br> | <br> | ||
<br> | <br> | ||
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</li> | </li> | ||
- | <img style="width:75%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> | + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-04.png"> |
<br> | <br> | ||
<br> | <br> | ||
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- | <img style="width:75%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> | + | <img style="width:55%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8077_O365-05.png"> |
</ol> | </ol> |