User Tools

Site Tools


Sidebar

Announcement

Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize

License

Documentation

Performance Testing

FAQs and Known Issues

Can't Find What You Need?

public:cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host

ISSUE: "Cannot connect SSH, please check the SSH settings" error when creating a backup set on a VMware ESXi host

Article ID Reviewed AhsayOBM/AhsayACB Operating System
5234 15/03/2017 7.5.0.0 or above Windows/Linux/Mac

Problem Description:

When creating a backup set on a VMware ESXi host the following error is shown by AhsayOBM “Cannot connect SSH, please check the SSH settings”.

Cause:

The SSH setting is disabled on the VMware ESXi host.

To perform a backup of guests virtual machines on a VMware host, AhsayOBM needs to login to the VMware host on ssh using the root account via port 22 (default).

Resolution:

To resolve this issue:

1. Enable SSH on the VMware using the following instructions https://pubs.vmware.com/vsphere-51/index.jsp?topic=%2Fcom.vmware.vcli.getstart.doc%2Fcli_jumpstart.3.6.html

2. After enabling SSH verify the setup is correct by using telnet from the AhsayOBM machine, i.e. telnet {VMware_host} 22

Example: The following information will be displayed by a VMware ESXi v5.5 host if SSH is enabled in response to a telnet.

SSH-2.0-OpenSSH_5.6

Reference:

https://serenity-networks.com/how-to-enable-ssh-on-vmware-esxi-5-5-5-6-all-other-versions/

Keywords:

VMware, ESXi, enable ssh, port 22

public/cannot_connect_ssh_please_check_the_ssh_settings_error_when_creating_a_backup_set_on_a_vmware_esxi_host.txt · Last modified: 2017/09/29 11:47 by yuk.cheng