public:8084_issue:cbs_service_on_linux_not_automatically_starting_after_a_server_reboot
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public:8084_issue:cbs_service_on_linux_not_automatically_starting_after_a_server_reboot [2020/08/07 16:06] yuk.cheng [Resolution] |
public:8084_issue:cbs_service_on_linux_not_automatically_starting_after_a_server_reboot [2020/11/18 15:07] edward.chan |
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| - | ===== ISSUE: AhsayCBS services on Linux are not automatically starting up after a server reboot (AhsayCBS Linux) ===== | + | ===== ISSUE: AhsayCBS services on Linux are not automatically starting up after a server reboot (AhsayCBS installation on Linux) ===== |
| <html> | <html> | ||
| Line 23: | Line 23: | ||
| ===== Problem Description ===== | ===== Problem Description ===== | ||
| <html> | <html> | ||
| - | When an AhsayCBS v8 server installed on newer versions of the following Linux distributions, for example CentOS 8, Red Hat Enterprise 8, or Ubuntu 20.04 LTS. After the server is rebooted or shutdown/started both the AhsayCBS and NFS services are not automatically started up. | + | After installation AhsayCBS on a newer versions of the following Linux distributions, for example, the CentOS 8, Red Hat Enterprise 8, or Ubuntu 20.04 LTS. After the server is rebooted or shutdown / started, both the AhsayCBS and NFS services are not automatically started up. |
| <br/> | <br/> | ||
| <br/> | <br/> | ||
| - | These services have to be manually started using the following scripts: | + | The two services must be manually started with the following scripts: |
| <br/> | <br/> | ||
| <ul> | <ul> | ||
| - | <li><font color=black>AhsayCBS service - <b>/usr/local/cbs/bin/startup.sh</b></font></li> | + | <li><font color=black>AhsayCBS service -   /usr/local/cbs/bin/startup.sh</font></li> |
| - | <li><font color=black>NFS service - <b>/usr/local/cbs/nfs/bin/startup.sh</b></font></li> | + | <li><font color=black>NFS service -   /usr/local/cbs/nfs/bin/startup.sh</font></li> |
| </ul> | </ul> | ||
| </html> | </html> | ||
| Line 36: | Line 36: | ||
| ===== Cause ===== | ===== Cause ===== | ||
| <html> | <html> | ||
| - | This issue related to a problem with the AhsayCBS v8 installation script and the Linux systemd utility (systemctl) | + | This issue is related to a problem with the AhsayCBS installation script and the Linux systemd utility (systemctl). |
| </html> | </html> | ||
| ===== Resolution ===== | ===== Resolution ===== | ||
| <html> | <html> | ||
| - | To workaround this issue it is recommended to: | + | To workaround this issue, it is recommended to perform the following steps: |
| <ol> | <ol> | ||
| + | |||
| <li><font color=black>Login to the Linux server as root.</font></li> | <li><font color=black>Login to the Linux server as root.</font></li> | ||
| - | <br/> | + | <br> |
| - | <li><font color=black>Run the following commands:</font></li> | + | |
| - | <ul> | + | <li><font color=black>Run the following commands: |
| - | <li><font color=black><b>systemctl enable cbs</b></font></li> | + | <br> |
| - | <li><font color=black><b>systemctl enable cbsnfs</b></font></li> | + | <br> |
| - | </ul> | + | |
| - | <li><font color=black>Reboot the server.</font></li> | + | <table border="0" cellpadding="0" cellspacing="0" width="850"> |
| - | <br/> | + | <tr> |
| - | <li><font color=black>After the server is online use the following commands to verify the services are running.</font></li> | + | <td style="BACKGROUND-COLOR: black"> |
| + | <font size=2 color=white><p style="font-family:courier;"> | ||
| + | >systemctl enable cbs | ||
| + | </td> | ||
| + | </tr> | ||
| + | </table> | ||
| + | |||
| + | and<br><br> | ||
| + | |||
| + | <table border="0" cellpadding="0" cellspacing="0" width="850"> | ||
| + | <tr> | ||
| + | <td style="BACKGROUND-COLOR: black"> | ||
| + | <font size=2 color=white><p style="font-family:courier;"> | ||
| + | >systemctl enable cbsnfs | ||
| + | </td> | ||
| + | </tr> | ||
| + | </table> | ||
| + | </font></li> | ||
| + | |||
| + | |||
| + | <li><font color=black>Reboot the server afterward.</font></li> | ||
| + | <br> | ||
| + | <li><font color=black>After the server is restarted, you can use the following commands to confirm if the services are running properly. | ||
| + | <br> | ||
| + | <br> | ||
| + | <table border="0" cellpadding="0" cellspacing="0" width="850"> | ||
| + | <tr> | ||
| + | <td style="BACKGROUND-COLOR: black"> | ||
| + | <font size=2 color=white><p style="font-family:courier;"> | ||
| + | # ps -ef| grep java<br> | ||
| + | root        1372       1 12 10:26 ?        00:01:19 /usr/local/cbs/java/bin/java -Djava.util.logging.config.file=/usr/local/cbs/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.library.path=/usr/local/cbs/lib/LinX64 -DCATALINA_PID=/var/run/obsr.pid -Xrs -Xms512m -Xmx2048m -Xss384k -XX:MetaspaceSize=96m -XX:MaxMetaspaceSize=256m -XX:MaxDirectMemorySize=512m -XX:NewRatio=3 -XX:SurvivorRatio=32 -XX:MinHeapFreeRatio=20 -XX:MaxHeapFreeRatio=80 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseConcMarkSweepGC -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=85 -XX:+ScavengeBeforeFullGC -XX:+CMSScavengeBeforeRemark -Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dsun.net.inetaddr.negative.ttl=300 -Dnetworkaddress.cache.negative.ttl=300 -Dsun.nio.PageAlignDirectMemory=true -Djava.net.preferIPv4Stack=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=conf/logging.properties -Dtc.work.path=work -Dtc.log.path=logs -Djavax.servlet.context.tempdir=work -Djdk.nio.maxCachedBufferSize=262144 -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /usr/local/cbs/tomcat/bin/bootstrap.jar:/usr/local/cbs/tomcat/bin/tomcat-juli.jar -Dcatalina.base=/usr/local/cbs -Dcatalina.home=/usr/local/cbs/tomcat -Djava.io.tmpdir=/usr/local/cbs/temp org.apache.catalina.startup.Bootstrap start<br> | ||
| + | root        2006    1996  0 10:36 pts/0    00:00:00 grep --color=auto java<br> | ||
| + | #<br> | ||
| + | #<br> | ||
| + | # ps -ef|grep nfs<br> | ||
| + | root         723       1  0 10:25 ?        00:00:00 /usr/local/cbs/nfs/bin/NfsLinX64 -logfile /usr/local/cbs/nfs/log/debug.log -pidfile /var/run/cbsnfs.pid<br> | ||
| + | root        2009    1996  0 10:37 pts/0    00:00:00 grep --color=auto nfs | ||
| + | </td> | ||
| + | </tr> | ||
| + | </table> | ||
| + | |||
| + | |||
| + | </font></li> | ||
| </ol> | </ol> | ||
| </html> | </html> | ||
| - | <code> | ||
| - | Example: | ||
| - | ======= | ||
| - | # ps -ef| grep java | ||
| - | root 1372 1 12 10:26 ? 00:01:19 /usr/local/cbs/java/bin/java -Djava.util.logging.config.file=/usr/local/cbs/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.library.path=/usr/local/cbs/lib/LinX64 -DCATALINA_PID=/var/run/obsr.pid -Xrs -Xms512m -Xmx2048m -Xss384k -XX:MetaspaceSize=96m -XX:MaxMetaspaceSize=256m -XX:MaxDirectMemorySize=512m -XX:NewRatio=3 -XX:SurvivorRatio=32 -XX:MinHeapFreeRatio=20 -XX:MaxHeapFreeRatio=80 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseConcMarkSweepGC -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=85 -XX:+ScavengeBeforeFullGC -XX:+CMSScavengeBeforeRemark -Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dsun.net.inetaddr.negative.ttl=300 -Dnetworkaddress.cache.negative.ttl=300 -Dsun.nio.PageAlignDirectMemory=true -Djava.net.preferIPv4Stack=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=conf/logging.properties -Dtc.work.path=work -Dtc.log.path=logs -Djavax.servlet.context.tempdir=work -Djdk.nio.maxCachedBufferSize=262144 -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /usr/local/cbs/tomcat/bin/bootstrap.jar:/usr/local/cbs/tomcat/bin/tomcat-juli.jar -Dcatalina.base=/usr/local/cbs -Dcatalina.home=/usr/local/cbs/tomcat -Djava.io.tmpdir=/usr/local/cbs/temp org.apache.catalina.startup.Bootstrap start | ||
| - | root 2006 1996 0 10:36 pts/0 00:00:00 grep --color=auto java | ||
| - | # | ||
| - | # | ||
| - | # ps -ef|grep nfs | ||
| - | root 723 1 0 10:25 ? 00:00:00 /usr/local/cbs/nfs/bin/NfsLinX64 -logfile /usr/local/cbs/nfs/log/debug.log -pidfile /var/run/cbsnfs.pid | ||
| - | root 2009 1996 0 10:37 pts/0 00:00:00 grep --color=auto nfs | ||
| - | </code> | ||
| ===== Keywords ===== | ===== Keywords ===== | ||
| - | systemctl, Centos, Red Hat Enterprise, Ubuntu, install, cbs services, nfs service | + | systemctl, centos, red, head, redhead, enterprise, ubuntu, install, installation, installed, service, services, nfs |
public/8084_issue/cbs_service_on_linux_not_automatically_starting_after_a_server_reboot.txt · Last modified: 2021/12/14 02:21 by anna.olalia