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ISSUE: AhsayCBS services on Linux are not automatically starting up after a server reboot (AhsayCBS installation on Linux)

Article ID: 8084
Reviewed: 07/08/2020

Product Version:
AhsayCBS: or above
OS: Linux

Problem Description

After installation AhsayCBS on a newer versions of the following Linux distributions, for example, the CentOS 8, Red Hat Enterprise 8, or Ubuntu 20.04 LTS.  After the server is rebooted or shutdown / started, both the AhsayCBS and NFS services are not automatically started up.

The two services must be manually started with the following scripts:

  • AhsayCBS service -   /usr/local/cbs/bin/
  • NFS service -   /usr/local/cbs/nfs/bin/


This issue is related to a problem with the AhsayCBS installation script and the Linux systemd utility (systemctl).


To workaround this issue, it is recommended to perform the following steps:

  1. Login to the Linux server as root.

  2. Run the following commands:

    >systemctl enable cbs


    >systemctl enable cbsnfs

  3. Reboot the server afterward.

  4. After the server is restarted, you can use the following commands to confirm if the services are running properly.

    # ps -ef| grep java
    root        1372       1 12 10:26 ?        00:01:19 /usr/local/cbs/java/bin/java -Djava.util.logging.config.file=/usr/local/cbs/conf/ -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.library.path=/usr/local/cbs/lib/LinX64 -DCATALINA_PID=/var/run/ -Xrs -Xms512m -Xmx2048m -Xss384k -XX:MetaspaceSize=96m -XX:MaxMetaspaceSize=256m -XX:MaxDirectMemorySize=512m -XX:NewRatio=3 -XX:SurvivorRatio=32 -XX:MinHeapFreeRatio=20 -XX:MaxHeapFreeRatio=80 -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+UseConcMarkSweepGC -XX:+UseCMSInitiatingOccupancyOnly -XX:CMSInitiatingOccupancyFraction=85 -XX:+ScavengeBeforeFullGC -XX:+CMSScavengeBeforeRemark -Dnetworkaddress.cache.ttl=3600 -Dnetworkaddress.cache.negative.ttl=300 -Dsun.nio.PageAlignDirectMemory=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=conf/ -Dtc.log.path=logs -Djavax.servlet.context.tempdir=work -Djdk.nio.maxCachedBufferSize=262144 -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dignore.endorsed.dirs= -classpath /usr/local/cbs/tomcat/bin/bootstrap.jar:/usr/local/cbs/tomcat/bin/tomcat-juli.jar -Dcatalina.base=/usr/local/cbs -Dcatalina.home=/usr/local/cbs/tomcat org.apache.catalina.startup.Bootstrap start
    root        2006    1996  0 10:36 pts/0    00:00:00 grep --color=auto java
    # ps -ef|grep nfs
    root         723       1  0 10:25 ?        00:00:00 /usr/local/cbs/nfs/bin/NfsLinX64 -logfile /usr/local/cbs/nfs/log/debug.log -pidfile /var/run/
    root        2009    1996  0 10:37 pts/0    00:00:00 grep --color=auto nfs


systemctl, centos, red, head, redhead, enterprise, ubuntu, install, installation, installed, service, services, nfs

public/8084_issue/cbs_service_on_linux_not_automatically_starting_after_a_server_reboot.txt · Last modified: 2020/11/18 15:07 by edward.chan