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public:8084_issue:cbs_service_on_linux_not_automatically_starting_after_a_server_reboot [2020/08/07 16:10]
yuk.cheng [Cause]
public:8084_issue:cbs_service_on_linux_not_automatically_starting_after_a_server_reboot [2020/11/18 15:07] (current)
edward.chan
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-=====  ISSUE: AhsayCBS services on Linux are not automatically starting up after a server reboot (AhsayCBS Linux) ​ =====+=====  ISSUE: AhsayCBS services on Linux are not automatically starting up after a server reboot (AhsayCBS ​installation on Linux) ​ =====
  
 <​html>​ <​html>​
Line 23: Line 23:
 ===== Problem Description ===== ===== Problem Description =====
 <​html>​ <​html>​
-When an AhsayCBS ​v8 server installed ​on newer versions of the following Linux distributions,​ for example CentOS 8, Red Hat Enterprise 8, or Ubuntu 20.04 LTS. After the server is rebooted or shutdown/​started both the AhsayCBS and NFS services are not automatically started up. +After installation ​AhsayCBS on newer versions of the following Linux distributions,​ for example, the CentOS 8, Red Hat Enterprise 8, or Ubuntu 20.04 LTS. &nbsp;After the server is rebooted or shutdown / startedboth the AhsayCBS and NFS services are not automatically started up. 
 <br/> <br/>
 <br/> <br/>
-These services ​have to be manually started ​using the following scripts:+The two services ​must be manually started ​with the following scripts:
 <br/> <br/>
 <ul> <ul>
-<​li><​font color=black>​AhsayCBS service - <b>/​usr/​local/​cbs/​bin/​startup.sh</b></​font></​li>​ +<​li><​font color=black>​AhsayCBS service - &​nbsp;&​nbsp;​/​usr/​local/​cbs/​bin/​startup.sh</​font></​li>​ 
-<​li><​font color=black>​NFS service - <b>/​usr/​local/​cbs/​nfs/​bin/​startup.sh</b></​font></​li>​+<​li><​font color=black>​NFS service - &​nbsp;&​nbsp;​/​usr/​local/​cbs/​nfs/​bin/​startup.sh</​font></​li>​
 </ul> </ul>
 </​html> ​ </​html> ​
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 ===== Cause ===== ===== Cause =====
 <​html>​ <​html>​
-This issue related to a problem with the AhsayCBS ​v8 installation script and the Linux systemd utility (systemctl).+This issue is related to a problem with the AhsayCBS installation script and the Linux systemd utility (systemctl).
 </​html>​ </​html>​
  
 ===== Resolution ===== ===== Resolution =====
 <​html>​ <​html>​
-To workaround this issue it is recommended to:+To workaround this issueit is recommended to perform the following steps:
 <ol> <ol>
 +
 <​li><​font color=black>​Login to the Linux server as root.</​font></​li>​ <​li><​font color=black>​Login to the Linux server as root.</​font></​li>​
-<br/>  +<​br> ​ 
-<​li><​font color=black>​Run the following commands:<​/font></li+ 
-<ul+<​li><​font color=black>​Run the following commands: 
-<li><​font color=black><b>​systemctl enable cbs</b></font></li+<br> 
-<li><​font color=black><b>​systemctl enable cbsnfs</b></font></li+<br
-</ul>  + 
-<​li><​font color=black>​Reboot the server.</​font></​li>​ +    ​<table border="​0"​ cellpadding="​0"​ cellspacing="​0"​ width="​850"​
-<br/+    <tr> 
-<​li><​font color=black>​After the server is online ​use the following commands to verify ​the services are running.</​font></​li>​+     <​td style="​BACKGROUND-COLOR:​ black">​ 
 +      ​<​font ​size=2 ​color=white><p style="​font-family:​courier;">​  
 +>​systemctl enable cbs 
 +     </td> 
 +    ​</tr> 
 +   </table
 + 
 +and<br><​br>​ 
 + 
 +    <table border="​0"​ cellpadding="​0"​ cellspacing="​0"​ width="​850">​ 
 +    <​tr>​ 
 +     <​td style="​BACKGROUND-COLOR:​ black">​ 
 +      ​<​font ​size=2 ​color=white><p style="​font-family:​courier;">​  
 +>​systemctl enable cbsnfs 
 +     </td> 
 +    ​</tr> 
 +   </table
 +</font></​li> 
 + 
 + 
 +<​li><​font color=black>​Reboot the server ​afterward.</​font></​li>​ 
 +<​br>​ 
 +<​li><​font color=black>​After the server is restarted, you can use the following commands to confirm if the services are running ​properly. 
 +<​br>​ 
 +<​br>​ 
 +    <table border="​0"​ cellpadding="​0"​ cellspacing="​0"​ width="​850">​ 
 +    <​tr>​ 
 +     <​td style="​BACKGROUND-COLOR:​ black">​ 
 +      <font size=2 color=white><​p style="​font-family:​courier;">​  
 +# ps -ef| grep java<​br>​ 
 +root&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​1372&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​1 12 10:26 ?&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​00:​01:​19 /​usr/​local/​cbs/​java/​bin/​java -Djava.util.logging.config.file=/​usr/​local/​cbs/​conf/​logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.library.path=/​usr/​local/​cbs/​lib/​LinX64 -DCATALINA_PID=/​var/​run/​obsr.pid -Xrs -Xms512m -Xmx2048m -Xss384k -XX:​MetaspaceSize=96m -XX:​MaxMetaspaceSize=256m -XX:​MaxDirectMemorySize=512m -XX:​NewRatio=3 -XX:​SurvivorRatio=32 -XX:​MinHeapFreeRatio=20 -XX:​MaxHeapFreeRatio=80 -XX:​+PrintGCDetails -XX:​+PrintGCDateStamps -XX:​+UseConcMarkSweepGC -XX:​+UseCMSInitiatingOccupancyOnly -XX:​CMSInitiatingOccupancyFraction=85 -XX:​+ScavengeBeforeFullGC -XX:​+CMSScavengeBeforeRemark -Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dsun.net.inetaddr.negative.ttl=300 -Dnetworkaddress.cache.negative.ttl=300 -Dsun.nio.PageAlignDirectMemory=true -Djava.net.preferIPv4Stack=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=conf/​logging.properties -Dtc.work.path=work -Dtc.log.path=logs -Djavax.servlet.context.tempdir=work -Djdk.nio.maxCachedBufferSize=262144 -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /​usr/​local/​cbs/​tomcat/​bin/​bootstrap.jar:/​usr/​local/​cbs/​tomcat/​bin/​tomcat-juli.jar -Dcatalina.base=/​usr/​local/​cbs -Dcatalina.home=/​usr/​local/​cbs/​tomcat -Djava.io.tmpdir=/​usr/​local/​cbs/​temp org.apache.catalina.startup.Bootstrap start<​br>​ 
 +root&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​2006&​nbsp;&​nbsp;&​nbsp;&​nbsp;​1996&​nbsp;&​nbsp;​0 10:36 pts/​0&​nbsp;&​nbsp;&​nbsp;&​nbsp;​00:​00:​00 grep --color=auto java<​br>​ 
 +#<​br>​ 
 +#<​br>​ 
 +# ps -ef|grep nfs<​br>​ 
 +root&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​723&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​1&​nbsp;&​nbsp;​0 10:25 ?&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​00:​00:​00 /​usr/​local/​cbs/​nfs/​bin/​NfsLinX64 -logfile /​usr/​local/​cbs/​nfs/​log/​debug.log -pidfile /​var/​run/​cbsnfs.pid<​br>​ 
 +root&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;&​nbsp;​2009&​nbsp;&​nbsp;&​nbsp;&​nbsp;​1996&​nbsp;&​nbsp;​0 10:37 pts/​0&​nbsp;&​nbsp;&​nbsp;&​nbsp;​00:​00:​00 grep --color=auto nfs 
 +     </​td>​ 
 +    </​tr>​ 
 +   </​table> ​  
 + 
 + 
 +</​font></​li>​
 </ol> </ol>
 </​html>​ </​html>​
-<​code>​ 
-Example: 
-======= 
-# ps -ef| grep java 
-root        1372       1 12 10:26 ?        00:01:19 /​usr/​local/​cbs/​java/​bin/​java -Djava.util.logging.config.file=/​usr/​local/​cbs/​conf/​logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.library.path=/​usr/​local/​cbs/​lib/​LinX64 -DCATALINA_PID=/​var/​run/​obsr.pid -Xrs -Xms512m -Xmx2048m -Xss384k -XX:​MetaspaceSize=96m -XX:​MaxMetaspaceSize=256m -XX:​MaxDirectMemorySize=512m -XX:​NewRatio=3 -XX:​SurvivorRatio=32 -XX:​MinHeapFreeRatio=20 -XX:​MaxHeapFreeRatio=80 -XX:​+PrintGCDetails -XX:​+PrintGCDateStamps -XX:​+UseConcMarkSweepGC -XX:​+UseCMSInitiatingOccupancyOnly -XX:​CMSInitiatingOccupancyFraction=85 -XX:​+ScavengeBeforeFullGC -XX:​+CMSScavengeBeforeRemark -Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dsun.net.inetaddr.negative.ttl=300 -Dnetworkaddress.cache.negative.ttl=300 -Dsun.nio.PageAlignDirectMemory=true -Djava.net.preferIPv4Stack=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=conf/​logging.properties -Dtc.work.path=work -Dtc.log.path=logs -Djavax.servlet.context.tempdir=work -Djdk.nio.maxCachedBufferSize=262144 -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /​usr/​local/​cbs/​tomcat/​bin/​bootstrap.jar:/​usr/​local/​cbs/​tomcat/​bin/​tomcat-juli.jar -Dcatalina.base=/​usr/​local/​cbs -Dcatalina.home=/​usr/​local/​cbs/​tomcat -Djava.io.tmpdir=/​usr/​local/​cbs/​temp org.apache.catalina.startup.Bootstrap start 
-root        2006    1996  0 10:36 pts/0    00:00:00 grep --color=auto java 
-# 
-# 
-# ps -ef|grep nfs 
-root         ​723 ​      ​1 ​ 0 10:25 ?        00:00:00 /​usr/​local/​cbs/​nfs/​bin/​NfsLinX64 -logfile /​usr/​local/​cbs/​nfs/​log/​debug.log -pidfile /​var/​run/​cbsnfs.pid 
-root        2009    1996  0 10:37 pts/0    00:00:00 grep --color=auto nfs 
-</​code>​ 
  
 ===== Keywords ===== ===== Keywords =====
-systemctl, ​CentosRed Hat EnterpriseUbuntu, install, ​cbs services, nfs service+systemctl, ​centosredhead, redhead, enterprise, ubuntu, install, ​installation,​ installed, service, ​services, nfs
public/8084_issue/cbs_service_on_linux_not_automatically_starting_after_a_server_reboot.txt · Last modified: 2020/11/18 15:07 by edward.chan