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public:8076_issue:exchange_database_restore_unable_to_mount_database_0x80004005
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Table of Contents
ISSUE: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (MS Exchange database restore)
Article ID:
8076
Reviewed:
20/04/2020
Product Version:
AhsayOBM : 8.1.0.0 or above
OS: Windows
Problem Description
When performing a MS Exchange database restore, the following error message is received in the restore report:
| No. | Type | Timestamp | Log |
| * | ... | ... | ... |
| * | info | ... | ... |
| * | erro | YYYY/MM/DD hh:mm:ss |
[PostRestoreExchangeTask.run(Exchange)][mountDatabase] Failed to mount database "database". Error: An Active
Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108)" |
| * | ... | ... | ... |
Cause
The message is returned by the Exchange Server, indicating that the DomainName\Exchange Servers group is not assigned the "Manage auditing and security log" user right.
Resolution
To resolve the issue, ensure that the "Manage auditing and security log" user right is assigned.
Refer to the following Microsoft document for details:
https://support.microsoft.com/en-us/help/925825/event-id-9519-and-error-0x80004005-when-you-try-to-mount-a-database-in
Keywords
unable, mount, db, active manager operation failed, 0x80004005
public/8076_issue/exchange_database_restore_unable_to_mount_database_0x80004005.1605630338.txt.gz · Last modified: 2020/11/18 00:25 by edward.chan