This is an old revision of the document!
Article ID:
8070
Reviewed:
08/04/2020
Product Version:
AhsayCBS: 8.1.0.0 or above
OS: All Platform
The AhsayCBS service is running normally and can login to the AhsayCBS web management console as normal. However, the following issues are encountered:
[2020/04/03 22:00:00][info] [File backup (1281434823456)] [2020-04-03-22-00-00] Wake Up ... [2020/04/03 22:00:00][info] [File backup (1281434823456)] [2020-04-03-22-00-00] This backup job will run to its completion. [2020/04/03 22:00:00][info] [File backup (1281434823456)] [2020-04-03-22-00-00] Start running backup [2020/04/03 22:00:00][info] [CloudBacko.OutputStream] [RelaxedX509TrustManagerJVM14.checkServerTrusted] Exception=NotAfter: Wed Apr 01 01:59:59 CEST 2020. [2020/04/03 22:00:00][error] [CloudBacko.ErrorStream] [IOException] cannot connect to the backup server!, caused by [ClientHandlerException] javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: [RelaxedX509TrustManagerJVM14.checkServerTrusted] Exception=NotAfter: Wed Apr 01 01:59:59 CEST 2020. Certificate[0]='[
This issue is due to the expiry of the web SSL certificate on the AhsayCBS server.
Access the AhsayCBS web console on a web browser and check the expiry date of the SSL certificate.
To resolve this issue, either:
SSL cert, expiry, missed backup, unable to login, dummy, https