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public:8032_issue:insufficient_free_space_on_ahsaycbs_server

ISSUE: There is not enough space on the disk (insufficient free space on AhsayCBS server)

Article ID: 8032
Reviewed: 19/03/2019

Product Version:
AhsayOBM / AhsayACB: 8.1 or above
OS: All platforms

Problem Description

When performing a backup of any type, the following error message is received in the backup report:

No. Type Timestamp Log
* info YYYY/MM/DD hh:mm:ss Start running pre-commands
* ... ... ...
* erro YYYY/MM/DD hh:mm:ss There is not enough space on the disk
* ... ... ...

Cause

The message suggests that there are insufficient disk space available on the AhsayCBS installation volume (volume where AhsayCBS is installed), or the user home of the corresponding backup account.

Resolution

To resolve the issue, free up sufficient disk space on the AhsayCBS installation volume or the user home volume in concern.

Alternatively, you can also create new user storage to your AhsayCBS server, then move selective backup accounts to the new user home to free up disk space.  Refer to the following KB article for instruction on how to add additional user storage:

FAQ: How to add additional user storage to AhsayCBS?

You can also move backup accounts with the Move / Export / Import Users feature on the AhsayCBS web console at Backup / Restore > User, Groups & Policies.

Refer to the AhsayCBS Administrator's Guide for further details.

Keywords

disk space, move, migrate

public/8032_issue/insufficient_free_space_on_ahsaycbs_server.txt · Last modified: 2019/03/20 14:00 by edward.chan