User Tools

Site Tools


public:5349_failed_to_backup_hyperv_virtual_machine_with_replication_enabled

ISSUE: Failed to backup virtual machine (cannot backup Hyper-V VM with replication enabled)

Article ID: 5349
Reviewed: 18/07/2018

Product Version:
AhsayOBM: 7.3.0.0 or above
OS: Windows

Problem Description

When performing a Hyper-V VM backup, the following error message is displayed on the backup client interface, or in the backup report:

Note: This issue will only affect Hyper-V VM with Hyper-V Replication enabled.

The error message displayed for AhsayOBM version pre-7.15.6.55 and 7.15.6.55 or above are different.

No. Type Timestamp Log
* info ... Start [ Windows platforms (computer), AhsayOBM pre-7.15.6.55 ]
* ... ... ...
* info ... Downloading server file list... Completed
* erro YYYY/MM/DD hh:mm:ss Failed to backup virtual machine "guest_guid"., Reason = "A parameter cannot
be found that matches parameter name 'vmid'."
* ... ... ...
or

No. Type Timestamp Log
* info ... Start [ Windows platforms (computer), AhsayOBM 7.15.6.55 or above ]
* ... ... ...
* info ... Downloading server file list... Completed
* erro YYYY/MM/DD hh:mm:ss Failed to backup virtual machine "guest_guid"., Reason = "Failed to take VM   
snapshot. Error = [CreateVirtualSystemSnapshotV2] Error="The method call
failed." (32775)"
* ... ... ...

Cause

This issue can occur if the Hyper-V Replication is enabled for the virtual machine selected for backup.

Resolution

To resolve the issue, disable the replication for the virtual machine selected for backup.  Click Here for instruction.

Keywords

vm, virtual, machine, hyper-v, hyperv, hyper, parameter, vmid, CreateVirtualSystemSnapshotV2

public/5349_failed_to_backup_hyperv_virtual_machine_with_replication_enabled.txt · Last modified: 2018/07/18 18:21 by edward.chan