User Tools

Site Tools


Sidebar

Announcement

Ahsay Backup Software

Backup Set Types

Supported Storage

Features in OBM / ACB

Features in CBS

Brand and Customize

License

Documentation

Performance Testing

FAQs and Known Issues

Can't Find What You Need?

public:5336_cannot_remove_nonexisting_backupsource_cloud_file_backup

ISSUE: Cannot remove non-existing backup source (Cloud File backup)

Article ID: 5336
Reviewed: 24/04/2018

Product Version:
AhsayCBS: 7.9.0.0 - 7.15.2.2
OS: All platforms

Problem Description

When performing a Cloud File backup, the following warning message is received in the backup report:

No. Type Timestamp Log
* ... ... ...
* warn YYYY/MM/DD hh:mm:ss Backup source "backup_source_path" does not exist!
* ... ... ...
Note:
The corresponding data path had been deleted from the backup source location (e.g. from the cloud storage), but the user cannot remove non-existing backup source via the Backup Source selection menu on the AhsayCBS console.

Cause

This is a known issue with AhsayCBS version 7.9.0.0 - 7.15.2.2.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.15.4.10 or above.  The instructions can be found by Clicking Here.

Keywords

cloud, file, delete

public/5336_cannot_remove_nonexisting_backupsource_cloud_file_backup.txt · Last modified: 2018/04/24 17:47 by edward.chan