Article ID:
5308
Reviewed:
2018-02-27
Product Version:
AhsayACB / AhsayOBM: 7.3.0.0 to 7.x
OS: Windows
ATTENTION 1st January, 2022: v7 officially End-of-Life [details]
When performing a MS Windows System or System State backup, the following error message is displayed on the backup client interface, or in the backup report:
No. | Type | Timestamp | Log |
* | ... | ... | ... |
* | info | ... | [ ... ] "Retrieving volume information..." |
* | info | ... |
[ ... ] "One of the volumes specified for backup is invalid because it is either not
on a fixed drive, is not formatted NTFS/ReFS, or is read-only. |
* | info | ... |
[ ... ] "To convert the file system on a volume from FAT32 to NTFS, at an elevated
command prompt type:" |
* | info | ... |
[ ... ] "CONVERT |
* | erro | YYYY/MM/DD hh:mm:ss | [ ... ] "[Error]" |
* | ... | ... | ... |
This issue will occur if one of the source volume selected for the backup (system reserved or recovery partition) is not formatted in NTFS or ReFS.
To display a list of volumes in a disk:
DISKPART> list volume |
To resolve the issue, convert the corresponding volume to NTFS format:
convert ${drive_letter}: /fs:ntfs |
ntfs, refs, readonly, fixed, systemstate, system, state, ad, image