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public:5308_volume_invalid_because_its_not_fixed_or_not_ntfs_or_refs

ISSUE: One of the volumes specified for backup is invalid because it is either not on a fixed drive, is not formatted NTFS/ReFS, or is read-only. (MS Windows System / System State backup)

Article ID: 5308
Reviewed: 27/02/2018

Product Version:
AhsayACB / AhsayOBM: 7.3.0.0 or above
OS: Windows

Problem Description

When performing a MS Windows System or System State backup, the following error message is displayed on the backup client interface, or in the backup report:

No. Type Timestamp Log
* ... ... ...
* info ... [ ... ] "Retrieving volume information..."
* info ... [ ... ] "One of the volumes specified for backup is invalid because it is either not
on a fixed drive, is not formatted NTFS/ReFS, or is read-only.
* info ... [ ... ] "To convert the file system on a volume from FAT32 to NTFS, at an elevated
command prompt type:"
* info ... [ ... ] "CONVERT /FS:NTFS"
* erro YYYY/MM/DD hh:mm:ss [ ... ] "[Error]"
* ... ... ...

Cause

This issue will occur if one of the source volume selected for the backup (system reserved or recovery partition) is not formatted in NTFS or ReFS.

To display a list of volumes in a disk:

  1. Open an elevated command prompt, run diskpart.
  2. Enter the following command:

    DISKPART> list volume

Resolution

To resolve the issue, convert the corresponding volume to NTFS format:

  1. Open an elevated command prompt.
  2. Enter the following command (drive_letter is the letter of the drive to be converted):

    convert ${drive_letter}: /fs:ntfs
Note:
Command Reference (http://go.microsoft.com/fwlink/?LinkId=143749).

Keywords

ntfs, refs, readonly, fixed, systemstate, system, state, ad, image

public/5308_volume_invalid_because_its_not_fixed_or_not_ntfs_or_refs.txt · Last modified: 2018/02/27 14:25 by edward.chan