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public:5281_issue_when_installing_obc_error_400_bad_request

ISSUE: Error when installing AhsayOBM / AhsayACB (Download failed: HTTP error 400: Bad request)

Article ID: 5281
Reviewed: 19/04/2018

Product Version:
AhsayACB / AhsayOBM: 7.15.0.8 or above
OS: Windows / Mac OS

Problem Description

When installing the AhsayOBM / ACB client agent on a Windows or Mac OS X machine, the following error is displayed:

Download failed: HTTP error 400: Bad request
Check your connection and click [Retry] to try downloading the
files again, or click [Cancel] to terminate setup


Cause

The AhsayOBM / ACB online installer is outdated.

For example, you are using a pre-7.15.0.8 AhsayOBM online installer, which does not support online installation with AhsayCBS version 7.15.0.8 or above.

Resolution

To resolve this issue, download the latest online installer file from the AhsayCBS console, then perform the client installation again.

Keywords

installer, outdated, download, install, customization, branding

public/5281_issue_when_installing_obc_error_400_bad_request.txt · Last modified: 2018/04/19 15:29 by edward.chan