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ISSUE: Failed to mkdir / Failed to list path (error when enabling replication to another AhsayCBS server)

Article ID: 5269
Reviewed: 22/02/2019

Product Version:
AhsayCBS: 7.13.0.0 or above
OS: All platforms

Problem Description

The following error is displayed on the AhsayCBS web console when enabling replication to another AhsayCBS server:

Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: Precondition Failed)


Cause

This issue can be caused by one of the following reasons:

  1. The Receiver was not created on the AhsayCBS (receiver) server.
  2. The Receiver on the AhsayCBS (receiver) server is not enabled.
  3. The Replication User login credentials entered on the AhsayCBS (sender) server are incorrect.
  4. The port number for Replicate v6 backup sets to v7 server setting on the AhsayCBS (sender) server is incorrect.
  5. The Enable V6 Backup Sets setting is not enabled on the AhsayCBS (receiver) server.
  6. There is a license related issue the AhsayCBS (receiver) server, i.e. License 1012 error, evaluation key expired

Resolution

To resolve issue 1:

  1. Login to the the AhsayCBS (receiver) server web console.
  2. Under Backup / Restore, select Accepting Data > Receiver > Manage Receiver to create a receiver.

To resolve issue 2:

  1. Login to the the AhsayCBS (receiver) server web console.
  2. Under Backup / Restore, select Accepting Data > Receiver > Manage Receiver, select the corresponding receiver.
  3. Enable the Enable Replication check-box then save.

To resolve issue 3:

  1. Login to the the AhsayCBS (sender) server web console.
  2. Under Backup / Restore, select Sending Data.
  3. Disable and then re-enable Replication backed up data to another server or predefined cloud storage.
  4. Re-enter the correct login credentials under Replicate User Name and Replicate User Password then save.

To resolve issue 4:

  1. Login to the the AhsayCBS (sender) server web console.
  2. Under Backup / Restore, select Sending Data.
  3. Disable and then re-enable Replication backed up data to another server or predefined cloud storage.
  4. Confirm that the Port (SSL) setting under Replicate v6 backup sets to v7 server is correct, then save.

To resolve issue 5:

  1. Login to the the AhsayCBS (receiver) server web console.
  2. Under Backup / Restore, select Accepting Data > Receiver > Manage Receiver, select the corresponding receiver.
  3. Confirm that the Bind to IP address setting (e.g. port and IP address) under Enable V6 Backup Sets Replication is correct, then save.


Keywords

replication, sender, replicating, rps, receiver, login, enable receiver

public/5269_failed_to_mkdirs_failed_to_list_path_precondition_failed.txt · Last modified: 2019/02/22 19:00 by yuk.cheng