AhsayOBM: 188.8.131.52 or above
OS: Windows Only
When performing a Hyper-V VM Run Direct restore, the following error is displayed on AhsayOBM client interface:
Failed to open driver: Error = System error 577 has occurred. Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.”
This issue will not occur when performing non-Run Direct restore for the affected Hyper-V backup set.
This issue can occur if the driver file FSRedirector.sys (found in the AhsayOBM installation folder) for Run Direct restoration was not sign with a digital signature during the Ahsay customization and branding process.
To resolve the issue, digitally sign the AhsayOBM installer.
hyperv, hyper-v, Run Direct, restore, digital signature, branding, customization, System error 577, Digital Certificate