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public:5184_issue:cannot_configure_timezone_setting_with_gmt_-xx:30_or_gmt_13:00_using_the_adduser.do_api

ISSUE: Cannot configure timezone setting with GMT+/-xx:30 or GMT+13:00 using the AddUser.do API

Article ID: 5184
Reviewed: 17/08/2016

Product Version:
AhsayCBS: 7.7.2.0 - 7.7.2.6
OS: All platforms

Problem Description

When creating a backup account with the following timezone settings, using the AddUser.do JSON API:

GMT-04:30 (VET)
GMT-03:30 (NST)
GMT+03:30 (IRST)
GMT+05:30 (LKT)
GMT+13:00 (TKT)

API call: AddUser.do

JSON Post:

{
"SysUser":"system",
"SysPwd":"system",
"LoginName":"username",
"Password":"password,
"Email":"email_address",
"Quota":"quota",
"Timezone":"GMT-04:30 (VET)"
}

JSON Return:
{
"Status": "OK"
}

The timezone setting is incorrectly set to "GMT+13:00 (WST)":

Cause

This is a known issue with AhsayCBS version 7.7.2.0 - 7.7.2.26.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.9.0.0 or above. The instructions can be found by Clicking Here.

Keywords

AddUser.do, adduser, create, add, creating, account, time, timezone, time-zone, zone

public/5184_issue/cannot_configure_timezone_setting_with_gmt_-xx/30_or_gmt_13/00_using_the_adduser.do_api.txt · Last modified: 2018/06/27 18:31 by mike.gong