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public:5155_issue:no_text_displayed_on_ahsaycbs_console_after_upgrading_to_version_7.7.0.0

ISSUE: No text displayed on AhsayCBS console after upgrading to version 7.7.0.0

Article ID: 5155
Reviewed: 12/05/2016

Product Version:
AhsayCBS: 7.7.0.0
OS: All platforms

Problem Description

No text is displayed on the AhsayCBS console after upgrading the server application to 7.7.0.0 (if a non-supported language was selected for the console language display, before to the upgrade (e.g. German)):

Cause

This is a known issue with AhsayCBS version 7.7.0.0. This issue will occur if the following display language was selected before the server upgrade:

For support of the following languages, these languages are scheduled to be supported by the next version 7.7.2.0 release:

  • German
  • Portuguese
  • Danish
  • Dutch
  • Basque
  • Lithuanian
  • Hungarian
  • Norwegian
  • Turkish
  • Korean
  • Japanese

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.2.0 or above. The instructions can be found by Clicking Here.

Keywords

cannot, display, non-english, eng, language

public/5155_issue/no_text_displayed_on_ahsaycbs_console_after_upgrading_to_version_7.7.0.0.txt · Last modified: 2018/06/27 13:51 by mike.gong