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public:5123_scheduled_exchange_dag_server_backup_jobs_are_not_running

ISSUE: MS Exchange DAG server scheduled / continuous backup jobs are not running (Run scheduled backup on computers named setting is incorrect)

Article ID: 5123
Reviewed: 27/01/2016

Product Version:
AhsayOBM: 7.3.2.0 - 7.5.0.2
OS: Windows

Problem Description

Scheduled and continuous backup jobs of MS Exchange DAG server backup set are not running.

Further checking on the "Run scheduled backup on computers named" setting of the corresponding backup set, ? is displayed as host name of the cluster members:



Note: To check on the "Run scheduled backup on computers named" setting, login to the AhsayCBS console

Backup / Restore > Users, Groups & Policies > Backup User > Corresponding User > Backup Set > Corresponding Backup Set > Backup Schedule / Continuous Backup

Cause

Computer name of the DAG members cannot be correctly configured, this is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.2.

Resolution

To resolve the issue, patch the AhsayOBM application on all affected DAG member servers to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

Re-enable the backup schedule on each DAG member servers afterward:

In the AhsayOBM user interface, select Backup Sets > Corresponding Backup Set > Backup Schedule \ Continuous Backup

Keywords

exch, exchange, msexchange, dag, cluster, scheduled, schedule, missed, miss

public/5123_scheduled_exchange_dag_server_backup_jobs_are_not_running.txt · Last modified: 2018/05/04 17:47 by edward.chan