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public:5118_issue:incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account

ISSUE: Incorrect client usage and add-on module usage displayed for sub admin account

Article ID: 5118
Reviewed: 26/01/2016

Product Version:
AhsayCBS: 7.3.2.0 - 7.5.0.2
OS: All platforms

Problem Description

The AhsayOBM / ACB client quota usage, and add-on modules quota usage display on the AhsayCBS web console at System Settings > Basic > Manage System User > Sub Admin > Backup User Settings > License, for Sub Admin account are incorrect.

The "Used" value for client quota and all add-on module quota are 0, even if there are quota in use:

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.2.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here.

Keywords

quota, license, usage, incorrect, invalid

public/5118_issue/incorrect_client_usage_and_add-on_module_usage_displayed_for_sub_admin_account.txt · Last modified: 2018/06/26 10:26 by mike.gong