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public:5111_issue:missing_log_files_when_installing_upgrading_ahsaycbs_on_a_linux_server

ISSUE: Missing log files when installing / upgrading AhsayCBS on a Linux server

Article ID: 5111
Reviewed: 12/01/2016

Product Version:
AhsayCBS: 7.3.2.0 - 7.5.0.0
OS: Linux

Problem Description

After installing AhsayCBS, or upgrading an existing AhsayOBS installation from version 6 to AhsayCBS version 7.3.2.0 - 7.5.0.0 on a Linux server, no context log file (e.g. cbs_context_YYYY-MM-DD.log, obs_context_YYYY-MM-DD.log) is generated in the server logs folder (at %CBS_Intall_Home%/logs).

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above. The instructions can be found by Clicking Here

Keywords

missing, log, logs, system, server, context, cbs_context, obs_context

public/5111_issue/missing_log_files_when_installing_upgrading_ahsaycbs_on_a_linux_server.txt · Last modified: 2018/06/25 18:34 by mike.gong