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public:5095_issue:manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled

ISSUE: Manual backup job is interrupted by scheduler for backup set with schedule to "stop after x hours" enabled

Article ID: 5095
Reviewed: 30/12/2015

Product Version:
AhsayACB / AhsayOBM: 7.3.2.0 - 7.5.0.0
OS: All platforms

Problem Description

Manual backup job is interrupted by scheduler, if the backup set's schedule setting has "stop after x hours" enabled, and the in-progress job overlapped with a scheduled backup time of the same backup set. The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

Note:
This issue will only affect backup set with backup schedule that has "stop after x hours" enabled:


Cause

This is a known issue with AhsayOBM / ACB version 7.3.2.0 - 7.5.0.0.

The manual backup job should not be interrupted by scheduler even if the "stop after x hours" option is enabled (e.g. the setting should only applies to scheduled backup job).

Resolution

To resolve the issue, patch the AhsayOBM / ACB application to version 7.7.0.0 or above.

The instructions can be found by Clicking Here.

Keywords

interrupted, stop, can't, cannot, complete, finish

public/5095_issue/manual_backup_job_is_interrupted_by_scheduler_for_backup_set_with_schedule_to_stop_after_x_hours_enabled.txt · Last modified: 2018/06/25 15:24 by mike.gong